Fares are non-refundable unless:
- Within 24 hours of purchase: All tickets may be cancelled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit, subject to a cancellation fee of $99). You can request a refund by logging into My Trip.
- You purchased the WORKS℠: If you purchased the WORKS℠ with your ticket, refundability is included. Visit Flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. To request a refund, please fill out our Online Refund Request Form. Tickets must be cancelled prior to flight departure in order to retain their value. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will forfeit the remaining value of the ticket.
Was your flight cancelled by Frontier? We’ll provide a refund for a cancelled flight if you do not travel on the reprotection options we offer. This refund will be for your fare, as well as any optional services paid for the flights you do not take, including seat assignments and baggage. For a refund, please fill out our Online Refund Request Form.
Dealing with an emergency event? We know life happens. Visit our Travel Policies page on FlyFrontier.com and review the Emergency Event list for your options.