Articles
Does Frontier participate in TSA PreCheck or CBP Global Entry?
Yes! Frontier participates in TSA PreCheck®, which offers faster security screening at select airports. • Add your Known Traveler Number (KTN) when booking or under Manage Trip • Global Entry members also receive TSA PreCheck benefits ...
What if TSA PreCheck isn't on my boarding pass?
If TSA Pre✔® is missing, check the following: Your Known Traveler Number (KTN) is added to your reservation Your name, date of birth, and gender match your TSA PreCheck profile exactly If everything looks correct and it’s still not showin...
Are traveling companions eligible for TSA PreCheck?
Children 12 and under may go through TSA Pre✔® when traveling with an eligible parent or guardian Travelers 13 and older must have their own TSA PreCheck membership to use the expedited lane ...
I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?
Yes, you can still add your TSA PreCheck information. Just go to the "Manage My Trip" section on the Frontier website or in the Frontier app. Enter your Last Name and Confirmation Number, then update your traveler details to include your Known Tra...
What times do I need to keep in mind to ensure I make my flight?
To help your trip go smoothly, follow this timeline: • 2 hours before departure – Arrive at the airport • 60 minutes before departure – Check-in and bag drop close • 45 minutes before departure – Be at your gate; boarding begins...
Frontier boarding process
Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process. Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with...
Do I need to wear a mask on the plane or in the airport?
Masks are not required on Frontier flights for customers or crew. International travel may still require masks — check local rules before you fly Some airports or cities may have their own mask policies The CDC recommends wearing masks in...
How Do I Use a Self-Service Kiosk at the Airport?
Self-service kiosks make check-in quick and easy. Here’s how: Find a kiosk — Look for the free-standing screens near the check-in area Enter your info — Use your 6-character confirmation code (e.g., FLY123) Confirm your flight Add bags...
Does Frontier have a lost and found?
Frontier does have a Lost and Found process. If you’ve left something behind, you can report it using our Lost and Found form . • Fill out the form with as much detail as possible to help us locate your item • While we’re not liable f...
What type of aircraft does Frontier fly?
Frontier operates an all-Airbus fleet - Airbus A320, and A321. Each plane features a unique animal on its tail — part of our signature style! For seat maps visit our Aircraft Configurations page . To learn more about our unique aircraft tails, vi...
What cities does Frontier fly to?
Frontier flies to 100+ destinations across the U.S., Mexico, the Caribbean, and Central America. Whether you're planning a quick getaway or a big adventure, there’s likely a nonstop or connecting route that fits your plans. • Check out our...
Why can't I get current airport or TSA wait time information?
Each airport may post live wait times for TSA security screening on their website. You can check by searching for the specific airport's TSA wait times. You can also download the MyTSA App which provides average wait times for a certain date, ba...