Airport Information

Airport and Terminal Information.

Articles

Does Frontier participate in TSA PreCheck or CBP Global Entry?
We've teamed up with the U.S. Transportation Security Administration (TSA) to make your travel even easier with TSA Pre✔ ® .  For more information, visit our TSA✔ ®  page! ...
How do I enroll for TSA PreCheck?
You can enroll for TSA Pre✔® from our Travel Information page here . Once you enroll, you become part of an expedited security screening program that will help make your travel easier and less stressful. ...
How does TSA PreCheck work?
TSA Pre✔® is a pre-screening initiative offered by the U.S. Transportation Security Administration (TSA) to help make your travel easier by saving you time and stress. This option is only available for our flights if you book on flyfrontie...
How do I add my Known Traveler Number (KTN) to my reservation?
Enter your Known Traveler Number (KTN) when you book your flight on flyfrontier.com. This can be done on the Passenger Information page during the booking process.  Forgot to add your Known Traveler Number (KTN) when you booked?&n...
What if TSA PreCheck isn't on my boarding pass?
Make sure you added your Known Traveler Number (KTN) to your reservation. Additionally, ensure the KTN, name, date of birth and gender on the reservation are correct. If you have the correct information and KTN on your reservation and still do not h...
How do I find my Known Traveler Number (KTN)?
If you are a current member of the CBP program, your PASS ID/ KTN can be found on the back of your membership card. If you do not have your membership card, you can retrieve your number by logging into your Global Online Enrollment System (GOES) a...
Are traveling companions eligible for TSA PreCheck?
Travel companions 12 years old and younger may accompany a parent/guardian with TSA Pre✔®. Travel companions 13 years and older must go through standard security.
I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?
Sorry, at this time only bookings made at FlyFrontier.com are eligible for TSA Pre✔®.
TSA Information
Please be advised of the following new and updated screening procedures for carry-on bags, issued by the Department of Homeland Security/Transportation Security Administration (DHS/TSA). For all domestic and international travel,  the foll...
What is Airport Agent Assistance?
Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printin...
What times do I need to keep in mind to ensure I make my flight?
Whether you are a first-time traveler or frequent flyer, here's what to expect and be prepared for at the airport.  Ticket counters (outside security) are generally open 2 hours prior to departure time until 60 minutes prior to departure ...
Frontier boarding process
Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.    Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you requi...
Do I need to wear a mask on the plane or in the airport?
Frontier Airlines customers, crew members and other team members are no longer required to wear masks onboard Frontier aircraft.  For international travel, mask requirements remain dependent on the arrival/departure country’s regulatio...
Self-Service Kiosks
Many airports have introduced a self-serve kiosk. The self-service kiosks can be used to self-tag your checked bags. Here is how to use the self-service kiosks at the airport.  1. Locate the kiosks : you will see a row of kiosks, which look...
Does Frontier have a lost and found?
We do have a lost and found. To properly guide the search process, please fill out the form as accurately as possible. Although we are not liable for the replacement of the misplaced item, we will do our best to locate and reunite you with your misp...
What type of aircraft does Frontier fly?
We are proud to fly an all Airbus fleet. For more information of all our aircraft types and seat maps, visit our Aircraft Configurations page .  To learn more about our unique aircraft tails, visit our Plane Tails page .  ...
What cities does Frontier fly to?
Visit our route map to see all the amazing destinations Frontier flies!
What is priority boarding and board first?
Priority boarding and board first lets you avoid the lines and get to your seat sooner. This applies to:  Passengers who purchase a carry-on bag Passengers who purchase a Bundle that includes Board First    Elite members of FRON...