Within 24 hours of purchase: All tickets may be cancelled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $99 cancellation fee). You can request a refund on your Manage my Booking page by logging into My Trips.
Beyond 24 hours from purchase: If it has been more than 24 hours since you purchased your ticket, or the booking was made within 7 days of travel, you may cancel your booking (for a cancellation fee of $99) and hold your ticket value for 90 days. The value of your ticket may be applied toward the purchase of a future ticket subject to a change fee of $99. To cancel your booking, go to your Manage my Booking page through logging into My Trips or call Frontier Reservations at 801-401-9000.
Did you purchase the Works℠? The WORKS℠ includes refundability. Visit Flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. To request a refund, simply submit an online refund request form.
Note: Tickets must be cancelled prior to flight departure in order to retain their value. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will forfeit the remaining value of the ticket.