Within 24 hours of purchase: All tickets may be canceled for a full refund up to 24 hours after the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Booking page through logging into My Trips. Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $99 cancellation fee.
Beyond 24 hours from purchase: If it has been more than 24 hours since you purchased your ticket, or the booking was made within 7 days of travel, a $99 cancellation fee will apply. Your ticket will retain its value for 90 days, and the value of your ticket may be applied toward the purchase of a future ticket. To cancel your booking, log into My Trip or call Frontier Reservations at 801-401-9000.
Did you purchase The Works℠? Refundability is included with the purchase of the WORKS℠! Therefore, cancellations will not incur a cancellation fee. Visit Flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. To request a refund, simply fill out our online refund request form.
Note: Tickets must be canceled prior to flight departure in order to retain their value. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will forfeit the remaining value of the ticket.