Popular Articles

  1. Do I have to pay to bring a carry-on bag?

    Our fares include one free personal item ( a personal item must  be able to be stowed under the seat in front of you ). Carry-on baggage is not included in your fare. You can purchase carry-on baggage at the time of booking and after booking...
  2. How much does Frontier charge for bags?

    Depending on the date of travel, bag prices vary. Review our Bag Pricing . For more information about baggage, please visit our  Baggage page. If you have already booked and are looking to purchase a bag, please visit our How To Bu...
  3. How do I check-in for my flight?

    You can check into your flight multiple ways. See the options below for more information! Online Check-In: Check in on our Online Check-In page up to 24 hours prior to flight departure (until 60 minutes prior to departure). You will be a...
  4. Do I have to purchase a seat assignment?

    Our fares do not include a seat assignment. You may purchase a seat assignment at the time of booking and after booking. If you’ve already purchased your ticket, you can buy a seat assignment on your Manage my Booking page through logging ...
  5. I didn't use my ticket, can I get a refund?

    Fares are non-refundable unless: Within 24 hours of purchase:  All tickets may be cancelled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit, subje...
  6. What are the sizes and weight limits for bags?

    Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must   fit under the seat in front of you. Think purses, totes, computer bags, briefcases, diaper bags, and kids backpacks...
  7. Can I cancel my reservation?

    Within 24 hours of purchase: All tickets may be cancelled for a full refund up to 24 hours after the time of purchase ( Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $99 cancellation fee ). You can r...
  8. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    These services are not currently available on Frontier flights. We would rather pass the cost-savings on to our customers and offer the lowest fares possible! Learn more about Why Fly Frontier ! ...
  9. Is there a customer service phone number I can call?

    For assistance regarding your travel, please call us at 801-401-9000 (24 hours a day, 7 days a week). ...
  10. How do I add bags or seats to my reservation?

    You may purchase seats and bag at the time of booking and after booking. If you already purchased a ticket: Add seats and bags by navigating to  Manage Travel on the top of our website. Then, select My Trip ...