Articles
My bag is delayed, what should I do?
If your bag is delayed, please report it to a Frontier representative at the airport as soon as possible so we can begin tracking and recovery. If you're unable to report it at the airport, you can submit a claim through our Delayed Baggage For...
My bag has been damaged, what should I do?
Here’s what to do if your bag arrives damaged: Report damage within 4 hours of arrival to a Frontier representative at the airport If you were unable or could not report damage to a Frontier representative at the airport, submit a claim t...
What do I do if an item is missing?
We're so sorry to hear that! We’re here to help. Here's what you need to know: Missing an item from your checked bag? Click here Missing an item you left on board the aircraft or at the airport? Just fill out this form to report online . ...
Can I be reimbursed for expenses while my checked bag is delayed?
If your checked bag is delayed, Frontier will reimburse reasonable, actual, and verifiable expenses you incur because of the delay, subject to applicable law and baggage liability limits. These may include toiletries, clothing, and other necessary...