Bags - Delayed, Damage, and Missing Items

Articles

My bag is delayed, what should I do?
If you find that your bag is delayed, please speak with a Frontier representative at the airport to report this incident. Keep in mind that delayed claims must be made within  4 hours  of arriving at your destination.  If you are unable to report...
My bag has been damaged, what should I do?
Here’s what to do if your bag arrives damaged: Report damage within 4 hours of arrival to a Frontier representative at the airport If you were unable or could not report damage to a Frontier representative at the airport, submit a claim thr...
What do I do if an item is missing?
We're so sorry to hear that! We’re here to help.  Here's what you need to know: Missing an item from your checked bag? Click here Missing an item you left on board the aircraft or at the airport? Just fill out this form to report online . ...