Articles
My bag is delayed, what should I do?
We sincerely apologize for the delay of your luggage, and for any inconvenience this may have caused. To get your luggage back to you as quickly as possible, here's the next steps: Find a Frontier representative at the airport to report ...
My bag has been damaged, what should I do?
We're sorry to hear that your bag has been damaged, and we want to do everything we can do to make it better. Please keep in mind there are some things we are not responsible for. Here's what you need to know: If your bag is damaged, find ...
What do I do if an item in my check bag is missing?
We're so sorry to hear that! We’re here to help. Here's what you need to know: If you’re at the airport, let an airport agent know what’s happened. They can assist you with the next steps. If you are away from the...
How much time do I have to report if I notice items missing from my bag?
Missing items from your checked baggage must be reported within 24 hours of your flight arrival.