Frontier accepts certain batteries, battery-powered devices, wheelchairs, scooters, and other mobility devices. Requirements depend on the battery type, battery size, condition, and how the item is packed.
Mobility devices and batteries used for medical assistance are exempt from baggage charges.
Before You Travel with a Battery-Powered Mobility Device
If you are travelling with a battery-powered wheelchair or scooter, Frontier recommends notifying us before travel so any assistance needs can be documented in your reservation.
You may:
Contact Customer Care before travel.
Inform airport personnel if advance arrangements were not made.
Identify your mobility device to a Frontier representative upon arrival.
Customers travelling with a powered wheelchair or mobility device are encouraged to arrive as early as possible and allow additional time for check-in and airport processing.
Be prepared to provide information about your mobility device if requested, including:
Battery type
Battery size or capacity
Whether the battery is removable
Lithium-ion battery watt-hour (Wh) rating, if applicable
Approximate weight of the mobility device
How to safely turn off and handle the device
Manufacturer instructions for removing the battery or disconnecting the cables, if applicable
If available, bring manufacturer documentation showing:
Battery type
Watt-hour rating
Battery removal instructions
Having this information readily available can help expedite the acceptance process at the airport.
The battery must not have visible damage, defects, or leakage.
Preparing Your Mobility Device and Battery
Before travel:
Turn off the mobility device.
Secure the battery to the device, if it remains installed.
Protect the battery and device from damage.
Protect battery terminals from short circuits.
For electric wheelchairs, scooters, and other powered mobility devices:
Batteries that remain installed must be adequately protected and secured to prevent accidental activation.
If the battery cannot be adequately protected, it must be removed.
Removed lithium-ion batteries must be protected from short circuits and carried in carry-on baggage.
Lithium-Ion Batteries
Installed lithium-ion batteries are allowed when:
The battery remains securely attached to the device.
The device is powered off.
The battery and device are protected from damage and short circuits.
If a battery must be removed from a mobility device:
The customer must carry the battery in the aircraft cabin.
The battery cannot exceed 300 watt-hours.
Spare lithium-ion batteries:
Must be carried in carry-on baggage only.
Must be individually protected from short circuits.
Must be kept in original packaging or protective packaging.
Cannot be shipped separately from the mobility device.
Customers may carry:
One spare battery up to 300 watt-hours, or
Two spare batteries up to 160 watt-hours each.
Battery limits:
Lithium-metal batteries: no more than 2 grams of lithium per battery.
Lithium-ion batteries: no more than 100 watt-hours per battery.
Up to two spare batteries between 101 and 160 watt-hours may be permitted, subject to applicable requirements.
Mobility devices powered by lithium-metal batteries are prohibited.
Non-Spillable Batteries
Frontier accepts certain non-spillable batteries, including:
Dry-cell batteries
Gel-cell batteries
Nickel-metal hydride (NiMH) batteries
The battery must be:
Securely attached to the mobility device.
Protected from damage.
Protected from short circuits.
Depending on the device design, the battery may need to be disconnected to prevent unintentional activation during transport.
Spillable (Wet-Cell) Batteries
Frontier accepts certain spillable (wet-cell) batteries used in wheelchairs and mobility devices.
The battery may remain installed when:
It is securely attached to the mobility device.
The battery housing protects the battery from damage.
The terminals are protected from short circuits.
The battery can remain upright while stowed on the aircraft.
Additional handling requirements may apply. In some situations:
The battery may need to be removed from the mobility device.
The battery may need to be transported in an approved battery container.
For additional information, review FAA regulations regarding wheelchairs and mobility devices.
Airport Assistance
Frontier is happy to provide assistance to passengers who require wheelchair or mobility services.
Airport wheelchair service is available at all airport locations.
While advance notice is encouraged, passengers should notify a Frontier representative of any disability accommodation needs.
Passengers requiring curbside assistance must request assistance through a Frontier representative inside the terminal.
Preboarding is available for passengers with disabilities.
Wheelchairs and mobility devices may be brought through the security checkpoint but are generally not permitted inside the aircraft cabin.
Gate Check Process
Most mobility devices are too large to be accommodated in the aircraft cabin and must be gate checked.
Mobility devices will be tagged and accepted by airport or gate agents before boarding.
The mobility device will travel with checked baggage.
At connecting airports, the device may be returned according to airport procedures.
At the final destination, the mobility device will be returned to the customer at the gate upon arrival whenever possible.