What is a seat upgrade?

When UpFront Plus or First Class seats are available, Elite Status members can upgrade their seat into an open UpFront Plus or First Class seat according to their status level.

For bookings made on or after January 1, 2027 Elite Status members will be eligible for upgrades when buying a bundle.

Elite Silver – 4 hours before departure

Elite Gold – 8 hours before departure

Elite Platinum – 18 hours before departure

Elite Diamond – 24 hours before departure

For bookings made now through December 31, 2026:

Gold can select if available 4 hours before departure 

Platinum can select if available 12 hours before departure

Diamond can select if available at check-in