I am having trouble checking in, what should I do?

Just a reminder about checking in:

Online Check-In: Check in on our Online Check-In page up to 24 hours prior to flight departure (until 60 minutes prior to departure). You will be able to view your itinerary, purchase bags/seats and print your boarding pass. Remember bags cost more at the airport! 

Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airport line and head straight to the gate!

Airport Check-In: Airport Agent Assistance is available for purchase for our passengers who prefer ticket counter assistance at the airport.

For a website or app error, visit this page for troubleshooting.