Can I cancel my reservation?

Within 24 hours of purchase: All tickets may be canceled for a full refund up to 24 hours after the time of purchase. Tickets purchased within 7 days of travel will be held as credit and are subject to a cancellation fee. Please review our policy here.

Beyond 24 hours from purchase:  Please review our policy here. 

Did you purchase the Works? The WORKS includes refundability. Visit and retain the value of your purchase for use within one year of the transaction date. To request a refund, simply submit an online refund request form.

Note: Tickets must be canceled prior to flight departure in order to retain their value. Failure to show will result in a refund of the fare, fees, and taxes attributable to the no-show portion of the itinerary, and the application of a service charge in an amount equal to the refunded amount.