Frontier boarding process

Passengers board in a series of groups to ensure a smooth and efficient boarding experience. Here’s how it works: 

Preboarding

Available to: 

  • Customers with disabilities
  • Active-duty U.S. Military personnel
  • Families traveling with children under 2 years old
  • Frontier Miles Elite Diamond members 

Group 1 

  • Frontier Miles Elite Platinum and Gold members 
  • Customers who purchased: 
    • Business Bundle 
    • Premium Bundle 
    • Board First service 

Group 2  

  • Frontier Miles Elite Silver and Frontier Miles members who purchased a carry-on bag or an Economy Bundle

Group 3 

  • All other customers who purchased a carry-on bag or an Economy Bundle 

Group 4 

  • Frontier Airlines World Mastercard cardmembers 
  • Frontier Miles Elite Silver members 
  • Customers who purchased: 
    • Priority Boarding 
    • Premium or Exit Row seats 

Group 5 

  • Frontier Miles members 

Groups 6 and 7 

  • Remaining passengers with Basic fares. 

Note: Double check your boarding pass to see which group you are in. Please wait in the boarding area until your group is called.