Frontier boarding process

Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.   

  • Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with boarding, please check-in with the our agent when you arrive at the gate so that they know you need to board first.
  • Zone 1 — Offered to those who purchased a carry-on bag or purchased one of our bundles, the WORKSâ„  or the PERKSâ„ , and Elite-level members of our FRONTIER Miles frequent flyer program.
  • Board First — Be among the first to board our plane with our Board First Service. Available to customers who purchase a carry-on bag.
  • Courtesy Boarding — Available to families traveling with small children (under 3 years of age) and any other passengers requiring additional time or assistance with boarding.
  • Zones 2, 3, and 4 — Called in order, these zones move progressively from the back of the aircraft forward.

Note: Double check your boarding pass to see which zone you are in. Please wait in the boarding area until your zone is called.