I am experiencing a website or app error, what should I do?

Website or mobile app technical problems are frustrating.  

If you are on the website (flyfrontier.com) try the following: 

  1. Make sure you are connected to the internet 
  2. Clear the website cache & browser history 
  3. Restart the web browser by closing it and then reopening it 
  4. Try a different internet browser 
  5. Restart your computer or phone 

If you are still experiencing an error after completing the above, then try the following: 

  1. If you are on the website, try downloading our free Frontier Airlines mobile app available for apple or android products 
  2. If you are using the mobile app, try flyfrontier.com and see if the issue persists 

If you have tried all of these and are still facing a website or mobile app error, please chat with us.