Articles
What if I can’t remember my confirmation code?
Your Frontier confirmation code is a 6-character mix of letters and numbers — for example: FLY123 . If you booked on flyfrontier.com or the Frontier app and entered an email address, you should’ve received a confirmation email shortly after...
May I have a receipt / Itinerary for my purchase?
If you want to view, print or email you itinerary/receipt you can access through our website or our app. At our website you can access “ My Trip ” using your “ Last Name” and the “ Confirmation Code” , and select “ Search” . ...
What if I didn't receive a booking confirmation?
If you haven’t received your booking confirmation, don’t worry — here are a few steps to help you locate it: • Check your spam or junk folder in case the email was filtered there • If you find a Frontier email in spam, mark it as “Not Spam” ...
What identification or documents do I need in order to travel?
For travel within the U.S.: Travelers 18 and older must present a valid, government-issued photo ID that includes: • Full name • Date of birth • Gender • Expiration date • A tamper-resistant feature Accepted forms of ID include: • ...
I purchased a travel insurance plan when I was booking through your site, and I have a question about my insurance, who should I contact?
Please refer to, and review, the fulfillment that was emailed to you by the Travel Guard at the time of purchase. The email will include your Policy of Insurance and other details of your travel insurance plan. Should you have any questions after re...
What does TSA allow and not allow on flights?
The Transportation Security Administration (TSA) has specific rules about what you can and cannot bring in your carry-on and checked bags. Here are a few key guidelines: Liquids in carry-ons must follow the 3-1-1 rule : containers must be ...
What is Flight Flexibility?
Flight Flexibility lets you make a one-time change to your flight date or time for free, as long as you do it at least 24 hours before your first scheduled departure. A few things to know: •It can only be added during booking on flyfron...
How do I find and add my Known Traveler Number to my reservation?
If you're a member of a Trusted Traveler Program, your Known Traveler Number (KTN) — also called your PASS ID — is printed on the back of your membership card. You can also find it by logging into your GOES or TTP account. To add your KTN ...
How can I find my reservation?
No worries — it’s quick and easy! Just go to the Manage Trip section on flyfrontier.com or My Trips in the Frontier app and enter your last name along with your 6-character confirmation code. If you’re not sure where to find your confi...
Can I add a person to my itinerary?
You can’t add someone directly to your existing reservation, but you can book a separate ticket for them on flyfrontier.com or in the Frontier app. Each traveler needs their own reservation, but you can still coordinate your flights to t...
I already booked my flight online, can I still add a rental car afterward?
Yes! You can still add a rental car after booking your flight. Just go to Manage My Trip on flyfrontier.com. From there, you can reserve a rental car at your destination. The best part? You won’t be charged upfront—you’ll pay when you pick up th...