How to add or modify Special Services?

You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form.


  • Under My Trips & Travel Info in the navigation click Manage Travel
  • Enter your Last Name and Confirmation Code
  • Select Add Special Services on your Trip Confirmation screen
  • Scroll to each passenger’s section and click Special Services
  • Choose your options and click Continue to save


On the Frontier app:
  • Open the app and go to My Trips
  • Enter your Last Name and Confirmation Code
  • Select the passenger’s name who needs special services.
  • Tap the Special Services dropdown.
  • Check the box for the service you need.