Special Services

Articles

Is assistance available at the airport to get to and from the gate?
Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you ...
Are wheelchairs available at the airport?
Yes! While booking your reservation, simply select “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the airport, you can alert a skycap at curbside or a Frontier representative at the t...
Can a child travel alone?
Beginning on November 1, 2018, children who are younger than 15 years old must travel with another passenger who is at least 15 years old and may not fly unaccompanied. For travel booking prior to November 1, 2018 for kids going on a solo tr...
May I bring oxygen on the plane?
NOTE: Cylinders of compressed liquefied medical oxygen are never accepted onboard or in checked baggage for any flight. Emergency oxygen in the aircraft (drop down masks and tanks) are not used unless an emergency exists. Certain carry-o...
May I bring medicine and/or medical devices on the plane?
Medicines should be kept in your carry-on bag and not in your checked luggage. Medical devices can be kept in your checked luggage or in your carry-on, however they must not exceed allowable carry-on dimensions. Refer to www.tsa.gov for per...
May I bring a service animal or an emotional support animal with me on the plane?
Yes!  We accept service animals trained to assist passengers with disabilities in the cabin of our aircraft at no charge. For complete details regarding required documentation for service, therapeutic, and emotional support animals, vis...
Does Frontier allow transport of human remains?
Frontier does not accept human remains for shipment.   NOTE:  Crematory remains (human or animal) may be transported under certain conditions. The container must be made of a material such as wood or plastic that can be successfu...
Military Personnel
ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military passengers onboard and extends the following baggage waivers when presenting a Common Access Card (CAC) with a uniformed services affiliation at check-in: One free person...
TSA Information
Please be advised of the following new and updated screening procedures for carry-on bags, issued by the Department of Homeland Security/Transportation Security Administration (DHS/TSA). For all domestic and international travel,  the foll...