Special Services

Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you ne...

Yes! While booking your reservation, simply select “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the airport, you can alert a skycap at curbside or a Frontier representative at the tic...

Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. ...

NOTE: Cylinders of compressed liquefied medical oxygen are never accepted onboard or in checked baggage for any flight. Emergency oxygen in the aircraft (drop down masks and tanks) are not used unless an emergency exists. Certain carry-o...

Medicines should be kept in your carry-on bag and not in your checked luggage. Medical devices can be kept in your checked luggage or in your carry-on, however they must not exceed allowable carry-on dimensions. Refer to www.tsa.gov for per...

Only dogs will be accepted as a service animal which are trained to do work or perform tasks for the benefit of a qualified individual with a disability. This includes psychiatric service animals. For complete details regarding required documentat...

Frontier does not accept human remains for shipment.   NOTE:  Crematory remains (human or animal) may be transported under certain conditions. The container must be made of a material such as wood or plastic that can be successfu...

ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military passengers onboard and extends the following baggage waivers when presenting a Common Access Card (CAC) with a uniformed services affiliation at check-in: One free person...

You can access your booking to add Special Services on our website or app. To use the website: Go to “ My Trip /Check-In ” and enter your “ Last Name ” and “ Confirmation Code ”, then press the &...

Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printin...