Change & Cancel Policies

Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. Most customers will pay a  $99 cancellation fee  per passenger, per direction. If t...

Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Bo...

You can change your departure time or date through the Frontier website or mobile app. On the website: • Go to  My Trips/Check-In • Enter your  Last Name  and  Confirmation Code • Click  Search • Select  Change Flights  and follow the...

You can change your flight online or in the Frontier mobile app. Change fees may apply unless you purchased a qualifying bundle or have Elite status . On the website: • Go to the  Frontier Airlines website • Hover over  My Trip s a...

Yes. Change fees depend on your fare type and how close you are to your departure date. If you Purchased a Basic Fare or Standard Ticket: 60+ days before departure: No change fee 59 to 7 days before departure: $49 change f...

A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be options avai...

If you booked through  FlyFrontier.com  or the  Frontier app: •  We’ll notify you by email if there are any major changes to your flight. To ensure you receive updates, please make sure your contact information is current. You can also check you...

Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows.   The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on fl...

If you miss your flight by not checking in or boarding on time, your ticket will be marked as a  No-Show Cancellation.  This means: Check-in  must be completed at least  60 minutes before departure Boarding  must be completed at least ...

A Travel Advisory is issued when severe weather or unexpected events may affect Frontier’s flights. During these times, we may offer flexible travel options to help you adjust your plans.  For information on any current Travel Advisory, visit our...

We understand that delays can be frustrating, and we’re here to help. If your flight is delayed by less than 3 hours, please keep an eye on your email and text messages for the most up-to-date information regarding your flight. You can also check...

We understand that sometimes things don't go as planned.  If your flight is delayed by more than 3 hours (180 minutes) for domestic flights, or more than 6 hours (360 minutes)  for international flights, you will receive an email  with a link to...

There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  In the event, you...

If you do not travel on the protection options we offer, you are eligible for a refund, to rebook, or to cancel and receive a credit shell valid for 5 years from date of cancellation. This refund will be for your fare, as well as any optional ser...

Yes! If there are any involuntary changes to your flight, your mobile boarding pass will automatically update with the new details. Helpful Tips: Be at your gate at least 45 minutes  before departure—that’s when boarding usually begins....

Yes. If you’re unable to travel due to a serious communicable disease, you may be eligible for a transferable travel credit valid for five (5) years. Who Qualifies? You may be eligible if: A  government restriction or ban  was issued after t...

You can request a name change if you're keeping the same itinerary. Here's how it works: To change the name only (same itinerary): • Pay any  fare difference  between your original ticket and the current fare • Pay a  $75 name change fee ...