Change & Cancel Policies

All tickets are non-refundable unless the WORKS was purchased at the time of initial booking. All bookings are refundable within 24 hrs of booking for flights over 7 days from departure.

Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows.   The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights ...

If you need to change the name on your ticket prior to travel but plan to keep the same itinerary, you may do so by paying the following: Any difference between the fare already paid and the current fare selling for the same itinerary $75 na...

Within 24 hours of purchase:   If the date of travel is outside of 7 days, all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Booking...

Fares:   If you would like to change your itinerary, log into My Trip to manage your booking. You may change or cancel tickets online or through Frontier reservations for an applicable fee per ticket found here plus, for changes, the diffe...

A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

If you booked through flyfrontier.com or the Frontier Airlines mobile app, we will send you an email to let you know about any significant changes to your booking and any available options. It is important that we have your current information to co...

We know there are times when things don’t go as planned. Please check your email or text for the most up to date information on your flight status.    To check the status of your flight, visit our  Flight Status Page . ...

We know there are times when things don’t go as planned. In the event your flight is delayed more than 3 hours (180 minutes), y ou will be sent a link to make your selections by email. There will be options available for you to decide what t...

Fares:   Please review our policy here . Did you purchase The WORKS ℠ ? Refundability is included with the purchase of the WORKS ℠ . Visit Flyfrontier.com and apply the value of your booking to your new ticket without any penalty , s...

Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be option...

You can make changes to your departure time or date on our website or our app.  To make changes on the website go  to “ My Trips /Check-In ”. Access your booking by entering  your “ Last Name ”...

There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  If your flight is...

If you need to cancel your travel plans, you can cancel your reservation on our website or app.   To cancel on the website go  to “ My Trips/Check-In ”.  Access your booking by entering  your “ La...

There may be times when severe weather or other unexpected events impact Frontier's operations. During these times, Frontier may issue or offer a flexible travel policy to accommodate our customers who may need to change their travel plans. Fo...

Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my...

We will provide a refund for a cancelled flight if you do not travel on the protection options we offer. This refund will be for your fare, as well as any optional services paid for the flights you do not take, including seat assignments and baggage...

Tickets must be canceled 24 hours prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved.  If you are at the airport, please see a customer service agen...

Yes, your mobile boarding pass will update if there are changes made to your flight.  We recommend being at the gate well ahead of your flight. We will usually begin boarding about 30 to 35 minutes before departure time, so it’s impo...