Vouchers

Articles

How do I use a Voucher ?
To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...
Where can I find my Voucher number?
Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...
Can I apply my voucher to an existing reservation?
Vouchers can only be applied during the time of initial booking and cannot be applied to an existing reservation.
Can I extend the validity of my voucher?
Based upon the terms and conditions, extensions are not permitted.  Vouchers are most often issued with a 90-day redemption period and must be redeemed prior to the expiration date.  However, travel can be booked as far out as Frontier’s published s...
Why is my voucher not applying correctly for the full amount?
If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...
Can I get a refund on a voucher if I cancel my reservation voluntarily?
When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking.  If a voucher is used to book travel, the funds would be provided back in the form of a voucher.
Will I get my voucher back if my flight is cancelled?
If your reservation has been affected with a cancellation or significant change initiated by the airline, then a voucher can be reissued with a new 90-day validity period.
I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.
When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.
Can I have someone else use my voucher?
Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.
Can I use multiple vouchers on the same reservation?
Yes you can use multiple vouchers on the same reservation. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number(s) and click Retrieve .  ...
My voucher isn't working, what do I do?
If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...