Vouchers

Articles

How do I use a Voucher?
You can redeem your voucher when booking your flights on flyfrontier.com  or in the Frontier app . At the payment screen, select “Frontier Voucher” and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...
Where can I find my Voucher number?
Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...
Can I apply my voucher to an existing reservation?
Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.
Can I extend the validity of my voucher?
Vouchers are not eligible for extensions. Most vouchers are valid for 90 days from the issue date and must be redeemed before they expire. Although they must be used before they expire, you can book travel as far out as Frontier’s schedule allows....
Why is my voucher not applying correctly for the full amount?
If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...
Can I get a refund on a voucher if I cancel my reservation voluntarily?
If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.
Will I get my voucher back if my flight is cancelled?
Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.
I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.
Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...
Can I have someone else use my voucher?
Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.
Can I use multiple vouchers on the same reservation?
Yes! You can apply more than one voucher when booking on flyfrontier.com or in Frontier app. At the payment screen, select “Frontier Voucher”, enter each voucher number, and click Retrieve.
My voucher isn't working, what do I do?
If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...