Articles
What is included in my fare?
Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in addin...
What is not included in my fare?
Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Want to enjoy all the travel extras? See our bundle options. ...
What form of payment does Frontier accept?
Frontier Airlines accepts the following payment methods : Credit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting Frontier...
Where can I find my history of payments, refunds, and credit card charges?
You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page . Enter your last name and confirmation code. From there, scroll to the payment section on your booking page. If you a FRONTIER Miles me...
Do you offer coupons or discounts?
Yes! To view the offers we currently have available, visit our Deals Page ,
Does Frontier offer gift cards?
Frontier Airlines currently does not offer any form of gift card that is purchasable by customers.
How do I use a flight credit?
To use a flight credit from an unflown flight, simply book your new flight on Flyfrontier.com. Once you reach the payment screen, select " Credit with Frontier " and enter the confirmation code from the origin...
How can I book Group Travel?
At this time, Frontier does not currently offer group travel (10 or more passengers on the same itinerary). If you’d like to travel in a larger group, we encourage you to make multiple reservations with up to nine passengers on each. Browse our deal...
Can we purchase our tickets at the airport?
You can purchase tickets at the airport. A friendly reminder: Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions th...
Does Frontier offer refundable fares?
All tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure. ...
For what services does Frontier charge a fee?
To keep fares low, Frontier offers optional services for a fee. These may include: Bags Seats Flight changes Extras like pets, snacks, early boarding, and more For a full list of fees, visit Frontier's Optional Services page. ...
Do you offer military discounts?
Frontier Airlines does not offer military discounts but does welcome U.S. military service members * onboard and extends the following baggage waivers when presenting a valid/unexpired U.S Government Co...
What is my travel credit number?
Your travel credit will be the confirmation code from your original booking. This is a combination of six characters – letters and numbers.