Find all FRONTIER Miles questions and answers here!
https://www.flyfrontier.com/myfrontier/faq/
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What is FRONTIER Miles?
FRONTIER Miles SM is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, ...
How are Miles and Points earned?
There are many ways to earn Miles and Point! Spend : Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com depending on your Elite Status tier. You must be a FRONTIER Miles member in order to earn Miles and Points. ...
How can I see how many Miles and Points I have?
To view your FRONTIER Miles balance and account details , visit flyfrontier.com and log in to your FRONTIER Miles account . Once signed in, navigate to your profile to see your miles, rewards, and account information clearly displayed. ...
How do I use my Travel Miles?
Using Travel Miles is easy. Make sure you are logged into your FRONTIER Miles account when you make your booking. When searching for your flight, select "Miles" (instead of dollars). This will also show how many Miles are needed for...
Can I receive Miles and Points for travel completed prior to enrolling in the FRONTIER Miles program?
Yes, so long as travel was completed within 180 days, you may receive credit for travel completed prior to joining. ...
Do Travel Miles expire?
Miles in a Member’s account do not expire so long as the Member generates accrual activity every twelve months; this includes any purchase activity on the FRONTIER Airlines World Mastercard. Unredeemed mileage accumulated in your account will expire...
Do Elite Status Points expire?
Elite Status Points expire at the end of every calendar year. A “calendar year” is defined as between January 1 through December 31 of each year. At the beginning of each calendar year, a Member’s Elite Status Point balance will reset to zero (0...
What is considered activity?
To prevent your Miles from expiring, you’ll need to have accrual activity on your account at least once every 12 months. Here’s what counts: Booking on FlyFrontier.com: Every time you make a Frontier purchase, you can earn up to 20 Miles pe...
What is Family Pooling?
Family Pooling is a way for a group of up to 8 people to share their FRONTIER Miles . The eligible FRONTIER Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join and...
Can I use miles towards ancillary items like bags and seats?
Using miles for ancillary items or amenities is not currently an option. Check out our Elite Status tiers to see how t o earn free seats and bags ...
Can I earn miles for tickets I purchase for other passengers?
No, only the passenger named on the ticket can claim miles for flights flown. However, if you have any level of Elite Status or are a FRONTIER World Mastercard® holder, you may qualify to participate in our Family Pooling option. For more informat...
How do I add my FRONTIER Miles number to my existing reservation?
Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details . Enter your FRONTIER Miles number and select ...
How do I get FRONTIER Miles credit for a flight I've already taken?
If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note...
Can I purchase Travel Miles?
Yes! You can buy miles for yourself or as a gift through our Buy and Gift Miles program.
Can I use Travel Miles on any flight?
F rontier has no blackout dates on award travel. However, seats are capacity controlled and subject to availability. Availability changes daily so we recommend booking soon. ...
My Travel Miles expired, why did I not receive any notifications?
We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of stateme...
What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?
UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty. Premium is a seat with extra legroom. Preferred is a seat closer to the front of the plane. Standard is any seat that is not UpFron...
What travel benefits are included with Elite Status?
Elite Silver Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge: Priority Customer Care online chat No Change/...