Find all FRONTIER Miles questions and answers here!
https://www.flyfrontier.com/myfrontier/faq/
Articles
What is FRONTIER Miles?
FRONTIER Miles is the frequent flyer program from Frontier Airlines to reward customers for choosing Frontier for their travel needs. As a FRONTIER Miles member, you will earn Travel Miles and Elite Status Points for every purchase you make on F...
How are Miles and Points earned?
There are many ways to earn Miles and Point! Spend : Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com. Use your FRONTIER Airlines World Mastercard: You’ll earn 5x Miles for every $1 spent on Fl...
How can I see how many Miles and Points I have?
1. Go to flyfrontier.com 2. Click log in to your FRONTIER Miles account. 3. Sign into your account. 4. Once you log in, make sure to view your profile to see all your FRONTIER Miles and other account informa...
How do I use my Travel Miles?
Using Travel Miles is easy. 1. Make sure you are logged into your FRONTIER Miles account before completing your booking. 2. When booking a flight, search by "miles" (instead of dollars). This will also ...
How do I get Miles/Points credit for a flight I've already taken?
If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Pleas...
Can I receive Miles and Points for travel completed prior to enrolling in the FRONTIER Miles program?
Yes, so long as travel was completed within 180 days, you may receive credit for travel completed prior to joining. ...
Do Travel Miles expire?
Miles in a Member’s account do not expire so long as the Member generates accrual activity every twelve months; this includes any purchase activity on the FRONTIER Airlines World Mastercard. Unredeemed mileage accumulated in your account will expire...
Do Elite Status Points expire?
Elite Status Points expire at the end of every calendar year. A “calendar year” is defined as between January 1 through December 31 of each year. At the beginning of each calendar year, a Member’s Elite Status Point balance will reset to zero (0...
What is considered activity?
To keep your Travel Miles active means completing one of the following at least once every 12 months: Make a purchase on Flyfrontier.com : each time you make a purchase on Flyfrontier.com, you’ll earn up to 20 miles for each $1 spent on eligible...
What is Family Pooling?
Family Pooling is a way for a group of up to 8 people to share their FRONTIER Miles . The eligible FRONTIER Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join and...
Can I use miles towards ancillary items like bags and seats?
Using miles for ancillary items or amenities is not currently an option. Check out our Elite Status tiers to see how t o earn free seats and bags ...
Can I earn miles for tickets I purchase for other passengers?
No, only the passenger named on the ticket can claim miles for flights flown. However, if you have any level of Elite Status or are a FRONTIER World Mastercard holder, you may qualify to participate in our Family Pooling option. For more in...
How do I add my FRONTIER Miles number to my existing reservation?
Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details . Enter your FRONTIER Miles number and select ...
How do I get FRONTIER Miles credit for a flight I've already taken?
If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note...
Can I purchase Travel Miles?
Yes, you can purchase Travel Miles! Whether you want to buy miles for yourself or buy miles as a gift for someone special: the Buy and Gift program from Frontier lets you quickly accumulate the miles you need to get the award you want. To pur...
Can I use Travel Miles on any flight?
F rontier has no blackout dates on award travel. However, seats are capacity controlled and subject to availability. Availability changes daily so we recommend booking soon. ...
My Travel Miles expired, why did I not receive any notifications?
We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of stateme...
What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?
UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty. Premium is a seat with extra legroom. Preferred is a seat closer to the front of the plane. Standard is any seat that is not UpFron...
What travel benefits are included with Elite Status?
Elite Silver Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge: Priority Customer Care online chat No Change/...