Can I cancel my reservation?

Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket.

Most customers will pay a $99 cancellation fee per passenger, per direction. If the fee exceeds the ticket value, no credit is retained. However, there’s no fee if you:

•  Purchased an Economy, Premium, or Business, or bundle
•  Purchased an Economy Fare or Bizfare
•  Are an Elite member canceling 7+ days before departure

Cancelled trips become travel credit (minus any fees). You may also qualify for a full refund if you cancel within 24 hours of booking and your flight is scheduled 7+ days awayDiamond Elite members can cancel up to 24 hours before departure for a refund.

On the website:
• Go to the Frontier Airlines website
• Hover over My Trips and Travel Info and select Manage Trip
• Enter your Last Name and Confirmation Code
• Select Cancel Booking and follow the prompts

In the mobile app:
• Go to My Trips
• Tap Manage My Booking for the flight you want to change
• Select the Cancel Flight option at the bottom of the screen
• Follow the prompts to complete your cancellation