Can I cancel my reservation?

Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket.

For bookings made on or before June 4, 2026, customers will pay a $99 cancellation fee per passenger, per direction. 

For bookings made between June 5 and September 24, 2026, customers will pay a $129 cancellation fee per passenger per direction.

For bookings made on or after September 25, 2026, customers will pay a $149 cancellation fee per passenger per direction.

If the fee exceeds the ticket value, no credit is retained. However there's no fee if you:

•  Purchased an Economy, Premium, or Business bundle

•  Purchased an Economy Fare, which is a separate fare type

•  Silver, Gold, Platinum, and Diamond Elite members: Cancellation fees are waived when eligible, and the remaining value is issued as a travel credit.

•  Diamond Elite members may be eligible for a refund if the cancellation request is made at least 24 hours before departure.

Cancelled trips become travel credit (minus any fees). You may also qualify for a full refund if you cancel within 24 hours of booking and your flight is scheduled 7+ days away.

For travel originating in Colombia, where purchase is made through Frontier’s website/mobile app or call center, tickets are refundable upon request within five business days of purchase, provided travel begins at least five calendar days after purchase. Refunds are issued to the original payment method. 

• Go to the Frontier Airlines website

• Hover over My Trips and Travel Info and select Manage Trip

• Enter your Last Name and Confirmation Code

• Select Cancel Booking and follow the prompts

• Go to My Trips

• Tap Manage My Booking for the flight you want to change

• Select the Cancel Flight option at the bottom of the screen

• Follow the prompts to complete your cancellation