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- How Do I Contact Frontier Airlines?
Vouchers
- How do I use a Voucher?
- Where can I find my Voucher number?
- Can I apply my voucher to an existing reservation?
- Can I extend the validity of my voucher?
- Why is my voucher not applying correctly for the full amount?
- Can I get a refund on a voucher if I cancel my reservation voluntarily?
- Will I get my voucher back if my flight is cancelled?
- I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.
- Can I have someone else use my voucher?
- Can I use multiple vouchers on the same reservation?
- My voucher isn't working, what do I do?
My Booking
- Fares & Payment
- My Trip
- Bundling Travel Extras
- Online Travel Agency
  - When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates?
  - I booked through an Online Travel Agency and received multiple confirmation codes, which one do I use?
- Partner Travel Services
Check-In
- How and when do I check-in for my flight?
- Where is the mobile boarding pass available?
- Can I still get a printed boarding pass?
- I am having trouble checking in, what should I do?
Change & Cancel Policies
- Can I cancel my reservation?
- Can I get a refund if I cancel my flight?
- How do I change my flight time or date?
- What if I need to change my plans?
- Will I be charged a fee to change my reservation?
- What is a schedule change?
- How will I know there is a schedule change?
- I didn't use my ticket, can I use it later?
- I missed my flight, what do I do?
- What is a travel advisory?
- My flight is delayed less than 3 hours, what should I expect?
- My flight is significantly delayed, what should I expect?
- Do I get a refund if my flight is changed or cancelled by Frontier?
- Will my boarding pass automatically update if there are involuntary changes made to my flight?
- Can I get a travel credit if I'm unable to travel due to illness?
- Can I change the name on my ticket?
Traveling with Children or Pets
- Will I be charged a fee for bringing a stroller?
- Can I bring a car seat onboard?
- Do you allow pets on the plane and how do I add them to my reservation?
- What do I need to know if I am traveling with a small child?
- Will my family be seated together?
- How do I add a child to my reservation?
- Does my infant need a boarding pass?
- What child restraint systems are accepted on board?
- Can I fly while I am pregnant?
- What should I know about nursing or traveling with formula and other baby items?
Special Services
- Are wheelchairs available at the airport?
- Traveling with a Wheelchair
- Can I bring a battery-powered wheelchair or mobility aid on the plane?
- Can a child travel alone?
- May I bring oxygen on the plane?
- May I bring medicine and/or medical devices on the plane?
- May I bring a service animal or an emotional support animal with me on the plane?
- Does Frontier allow transport of human remains?
- What is Airport Agent Assistance?
- How to add or modify Special Services?
- How can Frontier assist travelers who are hard of hearing or visually impaired?
- Nuts or Other Allergies
- Safety and Personal Care Assistant
- What Should I Do If I Need Extra Seat Space?
- What to do if my wheelchair or scooter is damaged?
Bags and Seats
- Bags & Seats General Info
- Bags - Delayed, Damage, and Missing Items
- FRONTIER Airlines World Mastercard Free Checked Bag Benefit
- First Class Seating
- Seat Upgrades
Flight Status
- How do I check the status of my flight?
- How do I sign up for flight status email notification?
Airport Information
- Does Frontier participate in TSA PreCheck or CBP Global Entry?
- What if TSA PreCheck isn't on my boarding pass?
- Are traveling companions eligible for TSA PreCheck?
- I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?
- What times do I need to keep in mind to ensure I make my flight?
- Frontier boarding process
- Do I need to wear a mask on the plane or in the airport?
- How Do I Use a Self-Service Kiosk at the Airport?
- Does Frontier have a lost and found?
- What type of aircraft does Frontier fly?
- What cities does Frontier fly to?
- Why can't I get current airport or TSA wait time information?
In-Flight
- Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?
- Do you offer complimentary food and beverages in-flight?
- How can I get my receipt for an In-Flight purchase?
- Do you serve alcohol on board?
- What forms of payment does Frontier allow for in-flight purchases?
GoWild! All-You-Can-Fly Pass
- Where can I purchase a GoWild! Pass?
- How do I book a GoWild! flight?
- Can I book a round-trip ticket using the GoWild! Pass?
- Is this standby/space available travel?
- What are the travel periods each pass is eligible for?
- Can multiple passengers book together on one reservation?
- Can I mix and match fares (Standard, Discount Den, GoWild!) on a GoWild! reservation?
- How do I add a child to my GoWild! booking?
- Can I buy a GoWild! Pass for someone under the age of 18?
- If a flight booked using a GoWild! pass is canceled by Frontier or otherwise operationally disrupted, what happens? Will I be rebooked?
- What happens if I no-show or can't make a flight for a ticket booked with a GoWild! Pass?
- Can I book international flights using the GoWild! Pass?
- How much do taxes, fees, and charges cost per flight?
- Can I use my GoWild! Pass to book connecting flights?
- What happens if I need to change or cancel a ticket booked with a GoWild! Pass?
- I'm already a Frontier Miles Elite member. Do I enjoy my elite benefits on tickets booked using a GoWild! Pass?
- How many GoWild! Passes will be available at special introductory prices?
- When will I be charged the automatic renewal fee?
- Is this for real? On social media I'm seeing people book cross country and international flights for almost nothing in airfare?
- Am I able to use my GoWild! Pass to make a booking outside of 24 hours for domestic/10 days for international travel?
- Do I earn Elite Status Points and Travel Miles for my GoWild! Pass ticket purchases?
- Who can use the GoWild! Pass™ and how does it work?
FRONTIER Miles
- Companion travel
- Managing Your FRONTIER Miles
- Earning & Redeeming Miles
Discount Den
- What is Discount Den?
- Do I need to pay a subscription fee for Discount Den?
- How does Kids Fly Free Work?
- My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free?
- How do I sign up for Discount Den?
- How do I cancel my Discount Den Membership?
Website Feedback
My Account
- How do I update my payment information?
- I am having trouble logging into my account, what do I do?
Voluntary Provision of Emergency Services Program (VPESP)
Can I get help with Frontier career opportunities?

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