Within 24 hours of purchase: All tickets may be canceled for a full refund up to 24 hours after the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Booking page through logging into My Trips. Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $119 cancellation fee.
Beyond 24 hours from purchase: If it has been more than 24 hours since you purchased your ticket, or the booking was made within 7 days of travel, a $119 cancellation fee will apply. If you need to cancel or change your flight 90+ days prior to departure, you will incur no costs to do so. If you need to cancel or change your flight 89 to 14 days prior to departure, you will incur a reduced fee of $49 per passenger to do so. Your ticket will retain its value for 90 days, and the value of your ticket may be applied toward the purchase of a future ticket. To cancel your booking, log into My Trip or call Frontier Reservations at 801-401-9000.
Did you purchase The WORKS℠? Refundability is included with the purchase of the WORKS℠! Therefore, cancellations will not incur a cancellation fee. Visit Flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. To request a refund, simply fill out our online refund request form.
Note: Tickets must be canceled prior to flight departure in order to retain their value. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will forfeit the remaining value of the ticket.