New Articles

  1. Can multiple passengers book together on one reservation?

    Yes, multiple passengers can be booked together on one reservation. However, all passengers must hold a valid GoWild! Pass at the time of booking and will be validated during the booking process. Holders of different types of valid GoWild! passes (s...
  2. How do I book a GoWild! flight?

    Step 1 : Log in with your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com (not the Frontier mobile app) Step 2 : Search for a flight to see the GoWild! Pass seats available Step 3 : You will see 3 different options for...
  3. I am having trouble logging into my account, what do I do?

    No worries—it happens! You can reset your password  on the website or in the app : • Select  Log in or sign up . • Tap or click  Forgot Password? • Enter the  email address  or  FRONTIER Miles number  linked to your account. ◦ Not sure if ...
  4. What is priority boarding and board first?

    Priority boarding and board first lets you avoid the lines and get to your seat sooner. This applies to:  Passengers who purchase a carry-on bag Passengers who purchase a Bundle that includes Board First    Elite members of FRONTIER Miles If...
  5. What cities does Frontier fly to?

    Frontier flies to  100+  destinations across the  U.S., Mexico, the Caribbean, and Central America.  Whether you're planning a quick getaway or a big adventure, there’s likely a nonstop or connecting route that fits your plans. • Check out our...
  6. What type of aircraft does Frontier fly?

    We are proud to fly an all Airbus fleet. For more information of all our aircraft types and seat maps, visit our Aircraft Configurations page .  To learn more about our unique aircraft tails, visit our Plane Tails page .  ...
  7. Does Frontier have a lost and found?

    Frontier does have a   Lost and Found process. If you’ve left something behind, you can report it using our  Lost and Found form . •    Fill out the form with as much detail as possible to help us locate your item •    While we’re not liable f...
  8. Self-Service Kiosks

    Many airports have introduced a self-serve kiosk. The self-service kiosks can be used to self-tag your checked bags. Here is how to use the self-service kiosks at the airport.  1. Locate the kiosks : you will see a row of kiosks, which look like...
  9. Do I need to wear a mask on the plane or in the airport?

    Frontier Airlines customers, crew members and other team members are no longer required to wear masks onboard Frontier aircraft.  For international travel, mask requirements remain dependent on the arrival/departure country’s regulations. Individ...
  10. Frontier boarding process

    Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.    Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with b...