Click here for a list of exemptions.
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- How do I use a Voucher ?
- Where can I find my Voucher number?
- Can I extend the validity of my voucher?
- Why is my voucher not applying correctly for the full amount?
- Can I get a refund on a voucher if I cancel my reservation voluntarily?
- Will I get my voucher back if my flight is cancelled?
- I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.
- Can I have someone else use my voucher?
- Can I apply my voucher to an existing reservation?
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- What is included in my fare?
- What is not included in my fare?
- Do you offer coupons or discounts?
- How do I use a Voucher or ETC (Electronic Travel Certificate)?
- How do I use a flight credit?
- Where can I find my history of payments, refunds, and credit card charges?
- Does Frontier offer gift cards?
- How can I book Group Travel?
- What form of payment does Frontier accept?
- How can I book a flight with Frontier?
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- What if I didn't receive a booking confirmation?
- May I have a receipt / Itinerary for my purchase?
- I can't remember my confirmation code
- How do I obtain and print my boarding pass?
- I already booked my flight online, can I still add a rental car afterward?
- Where can I see if the route I want to fly runs seasonally?
- I purchased travel insurance when I was booking through your site, but I have a question or would like to remedy an issue, who can I contact?
- What does TSA allow and not allow on flights?
- What is Flight Flexibility?
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- Can I cancel my reservation?
- I didn't use my ticket, can I use it later?
- I would like to change the name on my ticket
- Will I be charged a fee to cancel my reservation?
- Will I be charged a fee to change my reservation?
- What if I need to change my plans?
- What is a schedule change?
- How will I know there is a schedule change?
- What if I don’t want the schedule change?
- Change Flight Time or Departure/Destination
- What should I expect if Frontier cancels or changes my flight?
- How to cancel my trip?
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- Is assistance available at the airport to get to and from the gate?
- Are wheelchairs available at the airport?
- Can a child travel alone?
- May I bring oxygen on the plane?
- May I bring medicine and/or medical devices on the plane?
- May I bring a service animal or an emotional support animal with me on the plane?
- Does Frontier allow transport of human remains?
- Military Personnel
- Add/Modify Special Services
- What is Airport Agent Assistance?
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- How much does Frontier charge for bags?
- Do I have to pay to bring a carry-on bag?
- Do I have to purchase a seat assignment?
- How do I add bags or seats to my reservation?
- When can I add bags or seats to my reservation?
- What are the sizes and weight limits for bags?
- Can I bring sporting or musical equipment with me?
- What is the difference between a personal item and a carry-on?
- Can I bring a firearm with me?
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- Does Frontier participate in TSA PreCheck or CBP Global Entry?
- How do I enroll for TSA PreCheck?
- How does TSA PreCheck work?
- How do I add my Known Traveler Number (KTN) to my reservation?
- What if TSA PreCheck isn't on my boarding pass?
- How do I find my Known Traveler Number (KTN)?
- Are traveling companions eligible for TSA PreCheck?
- I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?
- TSA Information
- What is Airport Agent Assistance?
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What is Airport Agent Assistance?
Last Modified on 03/08/2022 8:47 am MST
Here at Frontier, we make optional services available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printing your boarding pass.
