New Articles

  1. Can I bring my bicycle on the plane with me?

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    Bicycles are not allowed on the plane as a carry-on item. You can however check a bicycle. Please review the Special and Fragile Items list for more information about how to check a bicycle or another unique object. ...

  2. Does Frontier ship cargo?

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    Frontier Airlines does not ship cargo. 

  3. Are there any restrictions on how many bags I can bring?

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    The FAA has limited passengers flying within the United States to one piece of carry-on baggage and one personal item per passenger. Personal items may include: think purses, totes, computer bags, briefcases, diaper bags and kids backpacks.  Yo...

  4. Can I get a refund on my bags?

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    At this time, all optional services (bags and seats) are non-refundable.

  5. Is there an advantage to paying for my bags in advance?

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    The cheapest time to purchase a checked bag or carry-on bag is at initial booking! Bags cost more at the airport and are most expensive at the gate.  Need to add bags to your trip? Find out how to purchase a bag here .  ...

  6. Military Personnel Bags

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members   onboard. Active U.S. military personnel and their accompanying spouse and children, when presenting either a valid/unexpired  C...

  7. Smart Luggage

    Created On: 03/13/2023 in Bags and Seats Bags & Seats General Info
    Smart bags are typically a hard-shell case that has built-in electronic capabilities for one or more purposes. Examples are USB charging ports, a built-in scale, Wi-Fi, TSA-approved locks, as well as the ability to transmit its location via GPS and ...

  8. How do I submit a special service request for a passenger that requires special services?

    Created On: 03/13/2023 in Special Services
    There are a few ways to add a special services request. For information about how to add a special service request, visit our Add/Modify special services   page. If you need additional services that are available you can request it by filling ou...

  9. Customers Requiring Extra Seat Space

    Created On: 03/13/2023 in Special Services
    Customers who are unable to lower both armrests and/or who compromise any portion of adjacent seat or aisle should book two seats prior to travel. The armrest is considered to be the definitive boundary between seats. Additionally, armrests (when fu...

  10. Safety and Personal Care Assistant

    Created On: 03/13/2023 in Special Services
    In some circumstances, we may require that a passenger travel with a safety assistant. The situations below require a continuous safety assistant: The passenger, because of a mental disability, is unable to comprehend or respond appropriately t...