New Articles

  1. Safety and Personal Care Assistant

    In some circumstances, we may require that a passenger travel with a safety assistant. The situations below require a continuous safety assistant: The passenger, because of a mental disability, is unable to comprehend or respond appropriately t...
  2. Nuts or Other Allergies

    Due to the presence of food allergens in the snacks served, Frontier Airlines cannot guarantee an allergen-free environment on its flights. We also cannot prevent passengers from bringing products containing nuts or other allergens (e.g. service ani...
  3. How can Frontier assist travelers who are hard of hearing or visually impaired?

    If you need assistance for a customer who is deaf/hard of hearing, or is blind/sight impaired, please let us know how we can assist: Add your request when booking, or update it later through Manage Trips At the airport or onboard, let a Fr...
  4. What should I know about nursing or traveling with formula and other baby items?

    We support nursing parents and families traveling with infants. Formula & Baby Items •    Formula, breast milk, toddler drinks, and baby food (including pouches) over 3.4 oz are allowed in carry-on bags •    Check TSA.gov for screening g...
  5. Can I fly while I am pregnant?

    Yes you can fly while pregnant. If you’re traveling after your eighth month, it’s a good idea to check with your doctor to be sure travel is not restricted. While flying doesn’t usually cause problems during pregnancy, in some cases, traveling by a...
  6. What child restraint systems are accepted on board?

    You may use a  FAA-approved car seat or child harness  if you’ve purchased a seat for your child. Accepted systems: •Car seats must have a solid back and seat, secure restraint straps, and a label stating: “This restraint device is approve...
  7. Does my infant need a boarding pass?

    Frontier Airlines allows infants from seven days old up to the child’s second birthday to fly free of charge in an adult’s lap. They must be added to your reservation and will have a boarding pass, even if they don't occupy a seat. A maximum of ...
  8. How do I add a pet to my reservation?

    How to Add Pets During Initial Booking Need to add a pet? Here's how to add a pet to your reservation during the initial booking: How to Add Pets to an Existing Booking First, enter your last name and confirmation code to view your trip it...
  9. How do I add a child to my reservation?

    To add a child to your existing reservation, you’ll need help from one of our Customer Care agents — this change can’t be made online. You can start a live chat with an agent here: Chat with Us .  ...
  10. Will my family be seated together?

    When one or more of the passengers on a reservation are 13 years of age or younger, Frontier will guarantee adjacent seats for the child or children and an accompanying adult (over age 13) at no additional cost for all fare types subject to limited ...