New Articles

  1. Will my family be seated together?

    Created On: 03/13/2023 in Traveling with Children or Pets
    When one or more of the passengers on a reservation are 13 years of age or younger, Frontier will guarantee adjacent seats for the child or children and an accompanying adult (over age 13) at no additional cost for all fare types subject to limited ...

  2. Can I book a flight online for my child traveling alone?

    Created On: 03/13/2023 in Traveling with Children or Pets
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 years of age.  Any child under the age of 15 must be in the same reservation as an accompanying adult. If your child is older than 15 y...

  3. Will my boarding pass automatically update if there are involuntary changes made to my flight?

    Created On: 03/13/2023 in Change & Cancel Policies
    Yes, your mobile boarding pass will update if there are changes made to your flight.  We recommend being at the gate well ahead of your flight. We will usually begin boarding about 45 minutes before departure time, so it’s important to be at th...

  4. I missed my flight, what do I do?

    Created On: 03/13/2023 in Change & Cancel Policies
    If you fail to check-in or to board your flight within the required time (check-in: 60 minutes prior to scheduled departure time; boarding: 20 minutes prior to scheduled departure time), your ticket will be deemed a No-Show Cancellation and cancelle...

  5. Do I get a refund if my flight is changed or cancelled by Frontier?

    Created On: 03/13/2023 in Change & Cancel Policies
    If you do not travel on the protection options we offer, you are eligible for a refund, to rebook, or to cancel and receive a credit shell valid for 5 years from date of cancellation. This refund will be for your fare, as well as any optional ser...

  6. Can I get a refund if I cancel my flight?

    Created On: 03/13/2023 in Change & Cancel Policies
    Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Book...

  7. What is a travel advisory?

    Created On: 03/13/2023 in Change & Cancel Policies
    There may be times when severe weather or other unexpected events impact Frontier's operations. During these times, Frontier may issue or offer a flexible travel policy to accommodate our customers who may need to change their travel plans. For ...

  8. Can I still get a printed boarding pass?

    Created On: 03/13/2023 in Check-In
    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available for pu...

  9. Where is the mobile boarding pass available?

    Created On: 03/13/2023 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  10. I am having trouble checking in, what should I do?

    Created On: 03/13/2023 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...