New Articles

  1. Can I book a flight online for my child traveling alone?

    Created On: 03/13/2023 in Traveling with Children or Pets
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 years of age.  Any child under the age of 15 must be in the same reservation as an accompanying adult. If your child is older than 15 y...

  2. Will my boarding pass automatically update if there are involuntary changes made to my flight?

    Created On: 03/13/2023 in Change & Cancel Policies
    Yes! If there are any involuntary changes to your flight, your mobile boarding pass will automatically update with the new details. Helpful Tips: Be at your gate at least 45 minutes  before departure—that’s when boarding usually begins....

  3. I missed my flight, what do I do?

    Created On: 03/13/2023 in Change & Cancel Policies
    If you miss your flight by not checking in or boarding on time, your ticket will be marked as a  No-Show Cancellation.  This means: Check-in  must be completed at least  60 minutes before departure Boarding  must be completed at least ...

  4. Do I get a refund if my flight is changed or cancelled by Frontier?

    Created On: 03/13/2023 in Change & Cancel Policies
    If you do not travel on the protection options we offer, you are eligible for a refund, to rebook, or to cancel and receive a credit shell valid for 5 years from date of cancellation. This refund will be for your fare, as well as any optional ser...

  5. Can I get a refund if I cancel my flight?

    Created On: 03/13/2023 in Change & Cancel Policies
    Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Bo...

  6. What is a travel advisory?

    Created On: 03/13/2023 in Change & Cancel Policies
    A Travel Advisory is issued when severe weather or unexpected events may affect Frontier’s flights. During these times, we may offer flexible travel options to help you adjust your plans.  For information on any current Travel Advisory, visit our...

  7. Can I still get a printed boarding pass?

    Created On: 03/13/2023 in Check-In
    Yes! If you prefer a printed boarding pass, you can get one at the airport. This service is available through Airport Agent Assistance for $25 per passenger, per direction (non-refundable). Prefer a digital option? You can also access your mob...

  8. Where is the mobile boarding pass available?

    Created On: 03/13/2023 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  9. I am having trouble checking in, what should I do?

    Created On: 03/13/2023 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...

  10. When do I need to check in for my flight?

    Created On: 03/13/2023 in Check-In
    We don't want you to miss your flight! Check-In Times: For most flights, you can check in on the Frontier app starting 24 hours before your flight's scheduled departure time.  We recommend you arrive at least 2 hours before departure to ensu...