New Articles

  1. What identification or documents do I need in order to travel?

    Created On: 03/13/2023 in My Booking My Trip
    For travel within the U.S.: Travelers  18 and older  must present a valid, government-issued photo ID that includes: • Full name • Date of birth • Gender • Expiration date • A tamper-resistant feature Accepted forms of ID include: •  ...

  2. Can I add a person to my itinerary?

    Created On: 03/13/2023 in My Booking My Trip
    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on  flyfrontier.com  or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flights to t...

  3. How can I find my reservation?

    Created On: 03/13/2023 in My Booking My Trip
    No worries — it’s quick and easy! Just go to the  Manage Trip  section on flyfrontier.com or  My Trips  in the Frontier app and enter your last name along with your 6-character confirmation code. If you’re not sure where to find your confi...

  4. How do I find and add my Known Traveler Number to my reservation?

    Created On: 03/13/2023 in My Booking My Trip
    If you're a member of a Trusted Traveler Program, your  Known Traveler Number (KTN)  — also called your  PASS ID  — is printed on the back of your membership card. You can also find it by logging into your GOES or TTP account. To add your KTN ...

  5. Do you offer military discounts?

    Created On: 03/13/2023 in My Booking Fares & Payment
    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government Co...

  6. For what services does Frontier charge a fee?

    Created On: 03/13/2023 in My Booking Fares & Payment
    To keep fares low, Frontier offers optional services for a fee. These may include: Bags Seats Flight changes Extras like pets, snacks, early boarding, and more For a full list of fees, visit Frontier's Optional Services page. ...

  7. Does Frontier offer refundable fares?

    Created On: 03/13/2023 in My Booking Fares & Payment
    All tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure.      ...

  8. Can we purchase our tickets at the airport?

    Created On: 03/13/2023 in My Booking Fares & Payment
    You can purchase tickets at the airport.  A friendly reminder:  Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions th...

  9. My voucher isn't working, what do I do?

    Created On: 03/13/2023 in Vouchers
    If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...

  10. Can I use multiple vouchers on the same reservation?

    Created On: 03/13/2023 in Vouchers
    Yes you can use multiple vouchers on the same reservation. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number(s) and click Retrieve .  ...