New Articles

  1. Can I use multiple vouchers on the same reservation?

    Created On: 03/13/2023 in Vouchers
    Yes you can use multiple vouchers on the same reservation. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number(s) and click Retrieve .  ...

  2. How do I use my Frontier miles?

    Created On: 03/02/2023 in FRONTIER Miles
    Using Frontier Miles is easy.  1. Make sure you are logged into your myFRONTIER sm account before completing your booking.    2. When booking a flight, search by "miles" (instead of dollars). This will also show how many miles are needed f...

  3. I am experiencing a website or app error, what should I do?

    Created On: 02/27/2023 in Contact Us
    Website or mobile app technical problems are frustrating.    If you are on the website ( flyfrontier.com ) try the following:   Make sure you are connected to the internet   Clear the website cache & browser history   Restart t...

  4. My flight is significantly delayed, what should I expect?

    Created On: 02/27/2023 in Change & Cancel Policies
    We know there are times when things  don’t  go as planned. In the event your flight is delayed more than 3 hours (180 minutes),  or your international flight is delayed more than 6 hours (360 minutes) ,  you will be sent a link to...

  5. My flight is delayed less than 3 hours, what should I expect?

    Created On: 02/27/2023 in Change & Cancel Policies
    We know there are times when things don’t go as planned. Please check your email or text for the most up to date information on your flight status.    To check the status of your flight, visit our  Flight Status Page . ...

  6. GOWILD! ALL-YOU-CAN-FLY PASS™

    Created On: 11/16/2022 in FRONTIER Miles
    Why don't I see GoWild! fares listed in my flight select? To view GoWild! fares you must use FlyFrontier.com (not the Frontier mobile app), be logged in to your FRONTIER Miles account, and have a valid GoWild! Pass.  Once you have logged i...

  7. How Do I Contact Frontier Airlines?

    Created On: 09/06/2022 in Contact Us
    CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our  customer service page  for our contact options. HUMAN RESOURCES The Frontier Airlines H...

  8. How much time do I have to report if I notice items missing from my bag?

    Created On: 08/19/2022 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    Missing items from your checked baggage must be reported within 24 hours of your flight arrival.

  9. What do I do if an item is missing?

    Created On: 08/19/2022 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    We're so sorry to hear that! We’re here to help.  Here's what you need to know: Missing an item from your checked bag? Click here Missing an item you left on board the aircraft or at the airport? Just fill out this form to report online . ...

  10. My bag has been damaged, what should I do?

    Created On: 08/19/2022 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    We're sorry to hear that your bag has been damaged, and we want to do everything we can do to make it better. Please keep in mind there are some things we are not responsible for. Here's what you need to know: If your bag is damaged, find a Fronti...