New Articles

  1. When will I be charged the automatic renewal fee?

    Created On: 11/16/2023 in GoWild! All-You-Can-Fly Pass
    Your confirmation email contains the date on which your pass expires and will auto-renew.

  2. If a flight booked using a GoWild! pass is canceled by Frontier or otherwise operationally disrupted, what happens? Will I be rebooked?

    Created On: 11/15/2023 in GoWild! All-You-Can-Fly Pass
    Air travel on Frontier, including GoWild! Pass travel, is governed by Frontier’s Contract of Carriage and other documents as detailed in the GoWild! Pass Terms and Conditions. Frontier’s Customer Service Plan provides details on how Frontier handle...

  3. Can I bring a battery-powered wheelchair or mobility aid on the plane?

    Created On: 06/20/2023 in Special Services
    Federal regulations allow a lithium ion, spillable (wet cell) or non-spillable (dry cell) battery to remain installed only if it is securely attached to the mobility device, the battery housing provides protection from damage, and the terminals are ...

  4. Traveling with a Wheelchair

    Created On: 06/20/2023 in Special Services
    Wheelchairs and Mobility Devices Wheelchairs (manual or electric, folding, non-folding, or collapsible), scooters, and other mobility devices (walkers, canes, and crutches) are allowed items that can be brought onto the aircraft either in the car...

  5. My Travel Miles expired, why did I not receive any notifications?

    Created On: 04/27/2023 in FRONTIER Miles
    We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of stateme...

  6. Can I receive Miles and Points for travel completed prior to enrolling in the FRONTIER Miles program?

    Created On: 04/27/2023 in FRONTIER Miles
    Yes, so long as travel was completed within 180 days, you may receive credit for travel completed prior to joining.   ...

  7. Where can I purchase a GoWild! Pass?

    Created On: 04/19/2023 in GoWild! All-You-Can-Fly Pass
    You can purchase a  GoWild! Pass  at  flyfrontier.com or in the Frontier app . It’s not available through third-party retailers. For full details on what’s included and how it works, check out the GoWild! Terms & Conditions .  Read...

  8. How do I add a child to my GoWild! booking?

    Created On: 04/19/2023 in GoWild! All-You-Can-Fly Pass
    To add a child to your GoWild! booking, they’ll need an  active GoWild! Pass  at the time of booking. • If they already have a pass, just start a chat with us and we’ll help add them to your booking. • If they’re not a member yet, you can ...

  9. How many GoWild! Passes will be available at special introductory prices?

    Created On: 04/19/2023 in GoWild! All-You-Can-Fly Pass
    A limited number of passes will be sold at special introductory pricing on a first-come, first-served basis.

  10. I'm already a Frontier Miles elite member. Do I enjoy my elite benefits on tickets booked using a GoWild! Pass?

    Created On: 04/19/2023 in GoWild! All-You-Can-Fly Pass
    Yes, your Elite member benefits are applicable to GoWild! Pass travel.