New Articles

  1. What is a seat upgrade?

    W hen   UpFront  Plus seats are available,   Elite status members can rebook their seat into  an  open   UpFront  Plus  seat  according to their  status level.     ...
  2. Is free food and beverage included in the First Seats experience?

    Our focus is on enhancing your travel experience with added comforts, such as spacious seating and extra legroom. A variety of food and beverage options are available for purchase for all passengers.
  3. Are restrooms at the front of the plane reserved for First Seats passengers?

    No, restrooms are available to all passengers, regardless of seating.
  4. Do the First Seats lie flat?

    No, First Seats will be pre-reclined.
  5. When will the First Seats launch?

    First Seats will become available starting in 2026.
  6. What are First Seats?

    First Seats offer exceptional comfort and space in the first two rows of the aircraft, delivering an elevated premium flight experience.
  7. What travel benefits are included with Elite Status?

    Elite Silver    Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge:   Priority Customer Care online chat   No Change/Ca...
  8. What is the difference between Economy, Premium, and Business bundles?

    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...
  9. Do I earn Elite Status Points and Travel Miles for my GoWild Pass ticket purchases?

    Yes, you will earn miles and points on all GoWild eligible purchases. 
  10. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFr...