Popular Articles

  1. Will I be charged a fee to cancel my reservation?

    Last Updated: 12/06/2022 in Change & Cancel Policies
    Within 24 hours of purchase:   If the date of travel is outside of 7 days, all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Booking...

  2. How do I check-in for my flight?

    Last Updated: 04/10/2023 in Check-In
    You can check into your flight multiple ways. See the options below for more information! Online Check-In: Check in on our Online Check-In page up to 24 hours prior to flight departure (until 60 minutes prior to departure). You will be ab...

  3. Can I cancel my reservation?

    Last Updated: 04/15/2020 in Change & Cancel Policies
    All tickets are non-refundable unless the WORKS was purchased at the time of initial booking. All bookings are refundable within 24 hrs of booking for flights over 7 days from departure.

  4. How Do I Contact Frontier Airlines?

    Last Updated: 08/07/2023 in Contact Us
    RESERVATIONS Not able to self-serve on flyfrontier.com or our mobile app? If you are unable to answer your question via our self-service tools or need help with changes to existing reservations, or flight information, or have general travel quest...

  5. What are the sizes and weight limits for bags?

    Last Updated: 04/04/2023 in Bags and Seats Bags & Seats General Info
    Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must   fit completely within the personal item portion of the bag sizer. Think purses, totes, computer bags, briefcases, a...

  6. How do I obtain and print my boarding pass?

    Last Updated: 07/19/2023 in My Booking My Trip
    Online: You can print your boarding pass when you check-in to your flight online. If you don’t print your boarding pass right away, you can always log back into My Trip on your Manage My Booking page to get your boarding pass at a la...

  7. How do I use a flight credit?

    Last Updated: 09/28/2022 in My Booking Fares & Payment
    To use a credit from an unflown flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier " and enter the  confirmation code from the original booking  (six cha...

  8. Do you allow pets on the plane?

    Last Updated: 12/01/2022 in Traveling with Children or Pets
    Yes, domesticated dogs, cats, rabbits, guinea pigs, hamsters or small household birds may be carried on flights within the United States for a one-way  directional charge . Only domesticated dogs and cats may be carried to or from internat...

  9. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 05/25/2022 in In-Flight
    These services are not currently available on Frontier flights. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! Learn more about our business mode...

  10. How do I check the status of my flight?

    Last Updated: 10/02/2019 in Flight Status
    Visit Flight Status to view the details of your flight. For airport or terminal information, visit the airport terminal information tab on the left or visit our Airport Information page. ...