-
Baggage size and weight limits vary by type: Personal items must be no larger than 14” H x 18” W x 8” D , including handles, wheels, and straps. These include purses, totes, computer bags, briefcases, and kids' backpacks. Carry-on bags...
-
Last Updated: 07/02/2025
in Contact Us
CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our customer service page for our contact options. HUMAN RESOURCES The Frontier Airlines H...
-
Last Updated: 05/27/2025
in Check-In
You can check in starting 24 hours before departure . Here’s how: Check-In Times Up to 24 hours before departure Arrive at the airport at least 2 hours early Check-In Cutoff Times Domestic and International flights: 60 ...
-
Last Updated: 06/13/2025
in Change & Cancel Policies
Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket.
Most customers will pay a $99 cancellation fee per passenger, per direction. If t...
-
Last Updated: 05/17/2024
in My Booking Fares & Payment
To use a flight credit from an unflown flight, simply book your new flight on Flyfrontier.com. Once you reach the payment screen, select " Credit with Frontier " and enter the confirmation code from the origin...
-
Yes! We allow domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds on flights within the U.S. for a one-way fee . Important guidelines: •Pets must stay in their travel container at all times •Checked pets a...
-
Last Updated: 05/27/2025
in Flight Status
You can check your flight status on the FlyFrontier website or using the Frontier mobile app. On the website: • Go to the FlyFrontier homepage • Hover over My Trips & Travel Info • Select Flight Status • Enter your flight numbe...
-
Last Updated: 05/30/2025
in In-Flight
Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings o...
-
Last Updated: 05/27/2025
in Change & Cancel Policies
You can change your flight online or in the Frontier mobile app. Change fees may apply unless you purchased a qualifying bundle or have Elite status . On the website: • Go to the Frontier Airlines website • Hover over My Trip s a...
-
Last Updated: 05/24/2022
in Special Services
Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age. Any child under the age of 15 must be on the same reservation as an accompanying adult. ...