Popular Articles

  1. How Do I Contact Frontier Airlines?

    Last Updated: 04/23/2024 in Contact Us
    CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our  customer service page  for our contact options. HUMAN RESOURCES The Frontier Airlines H...

  2. Will I be charged a fee to cancel my reservation?

    Last Updated: 05/16/2024 in Change & Cancel Policies
    ​For more information on our change/cancel policies click here .  ...

  3. What are the sizes and weight limits for bags?

    Last Updated: 10/09/2024 in Bags and Seats Bags & Seats General Info
    Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must   fit completely within the personal item portion of the bag sizer. Think purses, totes, computer bags, briefcases, and kids backpacks! ...

  4. How do I check-in for my flight?

    Last Updated: 06/05/2024 in Check-In
    You can check into your flight multiple ways. See the options below for more information! Mobile Check-In: Save time and money with the Frontier mobile app. Download our free mobile app for iOS and Android to book and manage travel, check-in...

  5. Can I cancel my reservation?

    Last Updated: 05/16/2024 in Change & Cancel Policies
    For more information on our change/cancel policies click here .

  6. How do I use a flight credit?

    Last Updated: 05/17/2024 in My Booking Fares & Payment
    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from the origin...

  7. Do you allow pets on the plane?

    Last Updated: 10/24/2024 in Traveling with Children or Pets
    Yes, domesticated dogs, cats, rabbits, guinea pigs, hamsters or small household birds may be carried on flights within the United States for a one-way  directional charge . For safety reasons, your pet must stay in their travel container at a...

  8. Military Personnel

    Last Updated: 05/20/2024 in Special Services
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members *   onboard and extends the following baggage waivers   when presenting either a Common Access Card (CAC) with a uniformed service...

  9. How do I check the status of my flight?

    Last Updated: 10/02/2019 in Flight Status
    Visit Flight Status to view the details of your flight. For airport or terminal information, visit the airport terminal information tab on the left or visit our Airport Information page. ...

  10. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 05/25/2022 in In-Flight
    These services are not currently available on Frontier flights. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! Learn more about our business mode...