Popular Articles

  1. What are the sizes and weight limits for bags?

    Last Updated: 07/10/2025 in Bags and Seats Bags & Seats General Info
    Baggage size and weight limits vary by type: Personal items  must be no larger than  14” H x 18” W x 8” D , including handles, wheels, and straps. These include purses, totes, computer bags, briefcases, and kids' backpacks. Carry-on bags...

  2. How Do I Contact Frontier Airlines?

    Last Updated: 08/29/2025
    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call:  801-401-9000 Chat:  Start a live chat Text:  Message us on WhatsApp ...

  3. How and when do I check-in for my flight?

    Last Updated: 07/10/2025 in Check-In
    You can check in starting 24 hours before departure . Here’s how: Check-In Times Up to 24 hours before departure Arrive at the airport at least 2 hours early Check-In Cutoff Times Domestic and International flights:  60 ...

  4. Can I cancel my reservation?

    Last Updated: 06/13/2025 in Change & Cancel Policies
    Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. Most customers will pay a  $99 cancellation fee  per passenger, per direction. If t...

  5. How do I use a flight credit?

    Last Updated: 05/17/2024 in My Booking Fares & Payment
    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from the origin...

  6. Do you allow pets on the plane and how do I add them to my reservation?

    Last Updated: 07/10/2025 in Traveling with Children or Pets
    Yes! We allow  domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds  on flights within the  U.S. for a one-way fee . Important guidelines: •Pets must stay in their travel container at all times •Checked pets a...

  7. How do I check the status of my flight?

    Last Updated: 05/27/2025 in Flight Status
    You can check your flight status on the FlyFrontier website or using the Frontier mobile app. On the website: • Go to the  FlyFrontier homepage • Hover over  My Trips & Travel Info • Select  Flight Status • Enter your  flight numbe...

  8. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 05/30/2025 in In-Flight
    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings o...

  9. What if I need to change my plans?

    Last Updated: 05/27/2025 in Change & Cancel Policies
    You can change your flight online or in the Frontier mobile app. Change fees may apply unless you purchased a qualifying bundle or have Elite status . On the website: • Go to the  Frontier Airlines website • Hover over  My Trip s a...

  10. Can I get a refund if I cancel my flight?

    Last Updated: 07/10/2025 in Change & Cancel Policies
    Frontier tickets are  generally  non-refundable .   Refund to  original  form of payment is only available if:   Refund within 24 Hours of Booking:  You cancel within 24 hours of  booking  and your flight is 7 or m...