Popular Articles

  1. Do I have to pay to bring a carry-on bag?

    Our fares include one free personal item ( a personal item must  be able to be stowed under the seat in front of you ). Carry-on baggage is not included in your fare. You can purchase carry-on baggage at the time of booking and after booking...
  2. How much does Frontier charge for bags?

    Depending on the date of travel, bag prices vary. Review our Bag Pricing . If you have already booked and are looking to purchase a bag, please visit our How To Buy Bags page. ...
  3. How do I check-in for my flight?

    You can check into your flight multiple ways. See the options below for more information! Online Check-In: Check in on our Online Check-In page up to 24 hours prior to flight departure (until 60 minutes prior to departure). You will...
  4. I didn't use my ticket, can I get a refund?

    Fares are non-refundable unless: Within 24 hours of purchase:  All tickets may be canceled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit, subjec...
  5. What are the sizes and weight limits for bags?

    Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must   fit completely within the personal item portion of the bag sizer. Think purses, totes, computer bags, briefcases, d...
  6. Can I cancel my reservation?

    Within 24 hours of purchase: All tickets may be canceled for a full refund up to 24 hours after the time of purchase. Tickets purchased within 7 days of travel will be held as credit and are subject to a cancellation fee. Please review our poli...
  7. Do I have to purchase a seat assignment?

    Our fares do not include a seat assignment. You may purchase a seat assignment at the time of booking and after booking. If you’ve already purchased your ticket, you can buy a seat assignment on your Manage My Booking page through logging ...
  8. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    These services are not currently available on Frontier flights. We would rather pass the cost-savings on to our customers and offer the lowest fares possible! Learn more about our business model at  Why Fly Frontier ! ...
  9. What should I do if Frontier cancels my flight?

    When it comes to flight cancellations, some situations are within our control and others are not. Controllable situations within Frontier's control (i.e. aircraft damage, mechanical issues, etc.):  If your flight is canceled ...
  10. How do I obtain and print my boarding pass?

    Online: You can print your boarding pass when you check-in to your flight online. If you don’t print your boarding pass right away, you can always log back into My Trip  on your Manage My Booking page to get your boarding pass...