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Last Updated: 02/06/2024
in Change & Cancel Policies Within 24 hours of purchase: If the date of travel is outside of 7 days, all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Booking...
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Last Updated: 08/07/2023
in Contact Us RESERVATIONS Not able to self-serve on flyfrontier.com or our mobile app? If you are unable to answer your question via our self-service tools or need help with changes to existing reservations, or flight information, or have general travel quest...
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Last Updated: 04/15/2024
in Check-In
You can check into your flight multiple ways. See the options below for more information! Mobile Check-In: Save time and money with the Frontier mobile app. Download our free mobile app for iOS and Android to book and manage travel, c...
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Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must fit completely within the personal item portion of the bag sizer. Think purses, totes, computer bags, briefcases, a...
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Last Updated: 02/06/2024
in Change & Cancel Policies All tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure. I f you purchased &n...
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Last Updated: 09/28/2022
in My Booking Fares & Payment To use a credit from an unflown flight, simply book your new flight on Flyfrontier.com. Once you reach the payment screen, select " Credit with Frontier " and enter the confirmation code from the original booking (six cha...
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Yes, domesticated dogs, cats, rabbits, guinea pigs, hamsters or small household birds may be carried on flights within the United States for a one-way directional charge . Only domesticated dogs and cats may be carried to or from internat...
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Last Updated: 10/02/2019
in Flight Status
Visit Flight Status to view the details of your flight.
For airport or terminal information, visit the airport terminal information tab on the left or visit our Airport Information page.
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Last Updated: 04/03/2019
in Special Services ACTIVE MILITARY PERSONNEL BAGS
Frontier welcomes U.S. military passengers onboard and extends the following baggage waivers when presenting a Common Access Card (CAC) with a uniformed services affiliation at check-in:
One free person...
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Last Updated: 05/25/2022
in In-Flight These services are not currently available on Frontier flights. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! Learn more about our business mode...