Popular Articles

  1. Do I have to pay to bring a carry-on bag?

    Last Updated: 07/03/2018 in Bags and Seats
    Our fares include one free personal item ( a personal item must  be able to be stowed under the seat in front of you ). Carry-on baggage is not included in your fare. You can purchase carry-on baggage at the time of booking and after booking...

  2. How much does Frontier charge for bags?

    Last Updated: 07/03/2018 in Bags and Seats
    Depending on the date of travel, bag prices vary. Review our Bag Pricing . For more information about baggage, please visit our  Baggage page. If you have already booked and are looking to purchase a bag, please visit our How To Bu...

  3. How do I check-in for my flight?

    Last Updated: 07/05/2018 in Check-In
    You can check into your flight multiple ways. See the options below for more information! Online Check-In: Check in on our Online Check-In page up to 24 hours prior to flight departure (until 60 minutes prior to departure). You will...

  4. I didn't use my ticket, can I get a refund?

    Last Updated: 07/03/2018 in Refunds
    Fares are non-refundable unless: Within 24 hours of purchase:  All tickets may be canceled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit, subjec...

  5. Do I have to purchase a seat assignment?

    Last Updated: 07/03/2018 in Bags and Seats
    Our fares do not include a seat assignment. You may purchase a seat assignment at the time of booking and after booking. If you’ve already purchased your ticket, you can buy a seat assignment on your Manage My Booking page through logging ...

  6. Can I cancel my reservation?

    Last Updated: 09/20/2018 in Change & Cancel Policies
    Within 24 hours of purchase: All tickets may be canceled for a full refund up to 24 hours after the time of purchase ( Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $99 cancellation fee ). You can re...

  7. What are the sizes and weight limits for bags?

    Last Updated: 07/03/2018 in Bags and Seats
    Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must   fit under the seat in front of you. Think purses, totes, computer bags, briefcases, diaper bags and kids backpacks!...

  8. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 07/03/2018 in In-Flight
    These services are not currently available on Frontier flights. We would rather pass the cost-savings on to our customers and offer the lowest fares possible! Learn more about our business model at  Why Fly Frontier ! ...

  9. What should I do if Frontier cancels my flight?

    Last Updated: 07/03/2018 in Delays, Cancellations, & Diversions
    When it comes to flight cancellations, some situations are within our control and others are not. Controllable situations within Frontier's control (i.e. aircraft damage, mechanical issues, etc.):  If your flight is canceled ...

  10. Will I be charged a fee to change my reservation?

    Last Updated: 09/20/2018 in Change & Cancel Policies
    Fares:   If you need to change your flight 90+ days prior to departure, you will incur no costs to do so. If you need to change your flight 89 to 14 days prior to departure, you will incur a reduced fee of $49 per passenger to do so. If you ne...