Popular Articles

  1. What are the sizes and weight limits for bags?

    Last Updated: 02/20/2026 in Bags and Seats Bags & Seats General Info
    Baggage size and weight limits vary by type: Personal items  must be no larger than  14” H x 18” W x 8” D , including handles, wheels, and straps. These include purses, totes, computer bags, briefcases, and kids' backpacks. Carry-on bags...

  2. How Do I Contact Frontier Airlines?

    Last Updated: 04/09/2026
    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call: 602-333-5925 Chat:  Start a live chat Text:  Message us on WhatsApp ...

  3. How and when do I check-in for my flight?

    Last Updated: 02/20/2026 in Check-In
    You can check in starting 24 hours before departure . Here’s how: Check-In Times Up to 24 hours before departure Arrive at the airport at least 2 hours early Check-In Cutoff Times Domestic and International flights:  60 ...

  4. Can I cancel my reservation?

    Last Updated: 06/04/2026 in Change & Cancel Policies
    Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. For bookings made on or before June 4, 2026, customers will pay a $99 cancellation ...

  5. How do I use a flight credit?

    Last Updated: 06/12/2026 in My Booking Fares & Payment
    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com .  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from ...

  6. Do you allow pets on the plane and how do I add them to my reservation?

    Last Updated: 03/25/2026 in Traveling with Children or Pets
    Yes! We allow  domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds  on flights within the  U.S. for a one-way fee . Pets travel in the cabin with you — we do not transport pets in the cargo hold. Important guid...

  7. How do I check the status of my flight?

    Last Updated: 02/20/2026 in Flight Status
    You can check your flight status on the FlyFrontier website or using the Frontier mobile app. On the website: • Go to the  Flight Status • Enter your  flight number  or  search by departure  and  arrival cities • Click  Search  to ...

  8. What if I can’t locate my confirmation code?

    Last Updated: 02/20/2026 in My Booking My Trip
    Your Frontier confirmation code is a 6-character combination of letters and numbers — for example:  FLY123 .     Where to Find It :   If you booked on  flyfrontier.com  or in  t he  Frontier app  an...

  9. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 03/25/2026 in In-Flight
    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings...

  10. Can I get a refund if I cancel my flight?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    Frontier tickets are  generally  non-refundable .   Refund to  original  form of payment is only available if:   Refund within 24 Hours of Booking:  You cancel within 24 hours of  booking  and your flight is 7 or m...