Popular Articles

  1. What are the sizes and weight limits for bags?

    Last Updated: 07/10/2025 in Bags and Seats Bags & Seats General Info
    Baggage size and weight limits vary by type: Personal items  must be no larger than  14” H x 18” W x 8” D , including handles, wheels, and straps. These include purses, totes, computer bags, briefcases, and kids' backpacks. Carry-on bags...

  2. How Do I Contact Frontier Airlines?

    Last Updated: 07/28/2025
    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call:  801-401-9000 Chat:  Start a live chat Text:  Message us on WhatsApp HUMAN RESOURCES The Fro...

  3. How and when do I check-in for my flight?

    Last Updated: 07/10/2025 in Check-In
    You can check in starting 24 hours before departure . Here’s how: Check-In Times Up to 24 hours before departure Arrive at the airport at least 2 hours early Check-In Cutoff Times Domestic and International flights:  60 ...

  4. Can I cancel my reservation?

    Last Updated: 06/13/2025 in Change & Cancel Policies
    Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. Most customers will pay a  $99 cancellation fee  per passenger, per direction. If t...

  5. How do I use a flight credit?

    Last Updated: 05/17/2024 in My Booking Fares & Payment
    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from the origin...

  6. Do you allow pets on the plane and how do I add them to my reservation?

    Last Updated: 07/10/2025 in Traveling with Children or Pets
    Yes! We allow  domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds  on flights within the  U.S. for a one-way fee . Important guidelines: •Pets must stay in their travel container at all times •Checked pets a...

  7. How do I check the status of my flight?

    Last Updated: 05/27/2025 in Flight Status
    You can check your flight status on the FlyFrontier website or using the Frontier mobile app. On the website: • Go to the  FlyFrontier homepage • Hover over  My Trips & Travel Info • Select  Flight Status • Enter your  flight numbe...

  8. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 05/30/2025 in In-Flight
    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings o...

  9. What if I need to change my plans?

    Last Updated: 05/27/2025 in Change & Cancel Policies
    You can change your flight online or in the Frontier mobile app. Change fees may apply unless you purchased a qualifying bundle or have Elite status . On the website: • Go to the  Frontier Airlines website • Hover over  My Trip s a...

  10. Can a child travel alone?

    Last Updated: 05/24/2022 in Special Services
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. ...