Popular Articles

  1. Will I be charged a fee to change my reservation?

    Last Updated: 09/30/2020 in Change & Cancel Policies
    Fares:   Please review our policy here . Did you purchase The WORKS ℠ ? Refundability is included with the purchase of the WORKS ℠ . Visit Flyfrontier.com and apply the value of your booking to your new ticket without any penalty , s...

  2. What is the difference between a personal item and a carry-on?

    Last Updated: 07/09/2019 in Bags and Seats
    Personal item : It cannot be larger than 14"H, 18"W, 8"D. These are usually purses, totes, computer bags, briefcases, small backpacks and diaper bags! This b ag must be no larger than 14”X18”x8” and fit under the...

  3. What if I need to change my plans?

    Last Updated: 03/22/2020 in Change & Cancel Policies
    Fares:   If you would like to change your itinerary, log into My Trip to manage your booking. You may change or cancel tickets online or through Frontier reservations for an applicable fee per ticket found here plus, for changes, the diffe...

  4. How do I use a flight credit or e-ticket?

    Last Updated: 11/12/2020 in My Booking Fares & Payment
    To use credit from an unflown flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier " and enter the six-digit confirmation code for the credit (this will be th...

  5. Can a child travel alone?

    Last Updated: 12/04/2019 in Special Services
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. For complete details ...

  6. Do you allow pets on the plane?

    Last Updated: 09/13/2019 in Traveling with Children or Pets
    Yes, domesticated dogs, cats, rabbits, guinea pigs, hamsters or small household birds may be carried on flights within the United States for a one-way directional charge of $99. Only domesticated dogs and cats may be carried to or from internationa...

  7. What is Discount Den?

    Last Updated: 07/14/2020 in Discount Den
    With a yearly Discount Den® subscription you will have exclusive access to Frontier’s lowest available fares (DEN DEALS) across our routes all year long. For the first year, the fee is $59.99 and then $59.99 for every subsequent year...

  8. How do I add bags or seats to my reservation?

    Last Updated: 10/02/2019 in Bags and Seats
    You may purchase seats and bag at the time of booking and after booking. If you already purchased a ticket: Add seats and bags by navigating to  Manage Booking  in the navigation menu on our website. Then, se...

  9. Orlando Airport (MCO)

    Last Updated: 02/11/2020 in Airport/Terminal Information By City
    Orlando International Airport Gates:  Airside A Departure Terminal:  Terminal 5 Arrival Terminal: Terminal 5 Baggage Claim:  Terminal A Phone Number: 407-825-2001 Website: ...

  10. May I bring a service animal or an emotional support animal with me on the plane?

    Last Updated: 12/19/2018 in Special Services
    Yes!  We accept service animals trained to assist passengers with disabilities in the cabin of our aircraft at no charge. For complete details regarding required documentation for service, therapeutic, and emotional support animals, vis...