Popular Articles

  1. I didn't use my ticket, can I use it later?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on flyfro...

  2. Military Personnel Bags

    Last Updated: 11/03/2026 in Bags and Seats Bags & Seats General Info
    Military Personnel Bags   Frontier welcomes U.S. military service members onboard.  Eligible active-duty U.S. military personnel and their accompanying spouse and children, when the service member is present and traveling on the same itinerary...

  3. Do I have to purchase a seat assignment?

    Last Updated: 02/20/2026 in Bags and Seats Bags & Seats General Info
    No, you do not have to purchase a seat assignment. If you purchased a  Basic Fare , a seat assignment is  not included . You can choose to purchase a seat: • At the time of booking • After booking • During check-in via the Frontier app o...

  4. What do I need to know if I am traveling with a small child?

    Last Updated: 09/17/2026 in Traveling with Children or Pets
    What should I know when traveling with a small child? •     Infants under 2 can fly free on an adult’s lap (must be at least 7 days old) •     Passengers under age 2 traveling internationally as lap children (not purchasing a seat) are subje...

  5. How do I change my flight time or date?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    You can change your departure time or date through the Frontier website or mobile app. On the website: • Go to  My Trips/Check-In • Enter your  Last Name  and  Confirmation Code • Click  Search • Select  Change Flights  and follow t...

  6. I am experiencing a website or app error, what should I do?

    Last Updated: 02/20/2026 in My Booking My Trip
    Website or mobile app technical problems are frustrating.    If you are on the website ( flyfrontier.com ) try the following:   Make sure you are connected to the internet   Clear the website cache & browser history   Restart...

  7. Will I be charged a fee for bringing a stroller?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    Nope —  strollers and car seats can be checked for free . •You can use your stroller through the airport •It can be  gate-checked  and returned to you at your destination •These items  don’t count toward your carry-on or personal...

  8. How do I add bags or seats to my reservation?

    Last Updated: 02/20/2026 in Bags and Seats Bags & Seats General Info
    You can purchase seats and bags during your initial booking—or anytime afterward—on both the FlyFrontier app and FlyFrontier.com. If you’ve already purchased your ticket:  Open the FlyFrontier app or go to 'Manage Trip' on FlyFrontier.com ...

  9. How can I get my purchase receipt or itinerary resent to me via email or printed?

    Last Updated: 03/27/2026 in My Booking My Trip
    You can access your purchase receipt, itinerary, or confirmation email in two ways only: through the Frontier website or the FlyFrontier app. On the flyfrontier.com  website: Go to Manage Trip Enter your Last Name and Confirmation C...

  10. What if I didn't receive a booking confirmation?

    Last Updated: 02/20/2026 in My Booking My Trip
    If you haven’t received your booking confirmation, don’t worry — here are a few steps to help you locate it: •  Check your spam or junk folder  in case the email was filtered there • If you find a Frontier email in spam, mark it as  “Not Spam...