Popular Articles

  1. I didn't use my ticket, can I use it later?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on flyfro...

  2. What do I need to know if I am traveling with a small child?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    What should I know when traveling with a small child? •    Infants  under 2  can fly free on an adult’s lap ( must be at least 7 days old ) •    Adults with lap infants may bring a second personal item, like a diaper bag, at no charge •    Ch...

  3. Do I have to purchase a seat assignment?

    Last Updated: 02/20/2026 in Bags and Seats Bags & Seats General Info
    No, you do not have to purchase a seat assignment. If you purchased a  Basic Fare , a seat assignment is  not included . You can choose to purchase a seat: • At the time of booking • After booking • During check-in via the Frontier app o...

  4. How do I change my flight time or date?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    You can change your departure time or date through the Frontier website or mobile app. On the website: • Go to  My Trips/Check-In • Enter your  Last Name  and  Confirmation Code • Click  Search • Select  Change Flights  and follow t...

  5. I am experiencing a website or app error, what should I do?

    Last Updated: 02/20/2026 in My Booking My Trip
    Website or mobile app technical problems are frustrating.    If you are on the website ( flyfrontier.com ) try the following:   Make sure you are connected to the internet   Clear the website cache & browser history   Restart...

  6. Will I be charged a fee for bringing a stroller?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    Nope —  strollers and car seats can be checked for free . •You can use your stroller through the airport •It can be  gate-checked  and returned to you at your destination •These items  don’t count toward your carry-on or personal...

  7. How can I get my purchase receipt or itinerary resent to me via email or printed?

    Last Updated: 03/27/2026 in My Booking My Trip
    You can access your purchase receipt, itinerary, or confirmation email in two ways only: through the Frontier website or the FlyFrontier app. On the flyfrontier.com  website: Go to Manage Trip Enter your Last Name and Confirmation C...

  8. What if I didn't receive a booking confirmation?

    Last Updated: 02/20/2026 in My Booking My Trip
    If you haven’t received your booking confirmation, don’t worry — here are a few steps to help you locate it: •  Check your spam or junk folder  in case the email was filtered there • If you find a Frontier email in spam, mark it as  “Not Spam...

  9. Military Personnel Bags

    Last Updated: 03/03/2026 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military service members onboard. Active U.S. military personnel and their accompanying spouse and children, when the active‑duty member is present and traveling on the same itinerary, and ...

  10. What is included in my fare?

    Last Updated: 03/25/2026 in My Booking Fares & Payment
    Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in add...