Popular Articles

  1. I didn't use my ticket, can I use it later?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on flyfro...

  2. What do I need to know if I am traveling with a small child?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    What should I know when traveling with a small child? •    Infants  under 2  can fly free on an adult’s lap ( must be at least 7 days old ) •    Adults with lap infants may bring a second personal item, like a diaper bag, at no charge •    Ch...

  3. Do I have to purchase a seat assignment?

    Last Updated: 02/20/2026 in Bags and Seats Bags & Seats General Info
    No, you do not have to purchase a seat assignment. If you purchased a  Basic Fare , a seat assignment is  not included . You can choose to purchase a seat: • At the time of booking • After booking • During check-in via the Frontier app o...

  4. How do I change my flight time or date?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    You can change your departure time or date through the Frontier website or mobile app. On the website: • Go to  My Trips/Check-In • Enter your  Last Name  and  Confirmation Code • Click  Search • Select  Change Flights  and follow t...

  5. May I have a receipt / Itinerary for my purchase?

    Last Updated: 02/20/2026 in My Booking My Trip
    Yes! You can view, print, or email your itinerary and receipt using either the website or the FlyFrontier app: On the Website: Go to Manage Trip Enter your Last Name and Confirmation Code You can then: Print your confirmation ...

  6. What if I didn't receive a booking confirmation?

    Last Updated: 02/20/2026 in My Booking My Trip
    If you haven’t received your booking confirmation, don’t worry — here are a few steps to help you locate it: •  Check your spam or junk folder  in case the email was filtered there • If you find a Frontier email in spam, mark it as  “Not Spam...

  7. I am experiencing a website or app error, what should I do?

    Last Updated: 02/20/2026 in My Booking My Trip
    Website or mobile app technical problems are frustrating.    If you are on the website ( flyfrontier.com ) try the following:   Make sure you are connected to the internet   Clear the website cache & browser history   Restart...

  8. Will I be charged a fee for bringing a stroller?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    Nope —  strollers and car seats can be checked for free . •You can use your stroller through the airport •It can be  gate-checked  and returned to you at your destination •These items  don’t count toward your carry-on or personal...

  9. What is included in my fare?

    Last Updated: 02/20/2026 in My Booking Fares & Payment
    Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in add...

  10. May I bring medicine and/or medical devices on the plane?

    Last Updated: 02/20/2026 in Special Services
    Yes. You are allowed to bring both medicine and medical devices on board. Medicine should always  be packed in your carry-on bag, not in checked luggage. This ensures you have access to it during the flight and protects it from temperature cha...