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Our fares include one free personal item. Carry-on baggage is not included in your fare. You can purchase carry-on baggage at the time of booking and after booking. Please visit our Bag Options page for more information. M embers with ...
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Last Updated: 04/23/2024
in Contact Us
We are working with full effort to give our customers Low Fares Done Right . Please submit any questions, comments, or complaints through one of the following channels: Chat With Us Simply visit our Contact US page and click th...
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Last Updated: 06/22/2017
To contact us for customer service, please visit our contact page .
Please leave your suggestions below and we will use your feedback to help improve our FAQs.
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Last Updated: 02/29/2024
in Change & Cancel Policies
If you need to cancel your travel plans, you can cancel your reservation on our website or app. To cancel on the website go to “ My Trips/Check-In ”. Access your booking by entering your “ La...
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You can bring a stroller, but once you take it to the gate, it must be checked from there. The stroller will be checked in free of charge.
Learn more about traveling with family here .
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Last Updated: 02/14/2023
in My Booking Fares & Payment
To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are vali...
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Frontier Airlines allows infants from seven days old up to the child’s second birthday to fly free of charge in an adult’s lap.
An adult traveling with an infant in lap may carry a second personal item, such as a diaper bag, free ...
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Last Updated: 02/25/2022
in My Booking My Trip
If you want to view, print or email you itinerary/receipt you can access through our website or our app. At our website you can access “ My Trip ” using your “ Last Name” and the “ Confirmation Code&...
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Depending on the date of travel, bag prices vary. Review our Bag Pricing . If you have already booked and are looking to purchase a bag, please visit our Bag Options page. *Note: Bags fees cannot be exchanged between bag types - from carry on t...
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Last Updated: 07/11/2022
in My Booking My Trip
If you did not receive a booking confirmation, please be sure to check your inbox & junk mail or spam folders for the following email address: no-reply@flyfrontier.com . Follow the link to access a copy of your receipt or Itinerary . ...