Popular Articles

  1. Military Personnel Bags

    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military service members onboard. Active U.S. military personnel and their accompanying spouse and children, when the active‑duty member is present and traveling on the same itinerary, and ...
  2. Do I get a refund if my flight is changed or cancelled by Frontier?

    Yes, i f   you  didn’t  take your Frontier flight  which experienced a cancellation or significant schedule change or delay (greater than 3 hours for domestic flights, or greater than 6 hours for international flights ), or   d...
  3. How do I get FRONTIER Miles credit for a flight I've already taken?

    If  you’ve  flown on an eligible Frontier Airlines flight within the last  180 days  but  didn’t  add your FRONTIER Miles account number at booking,  don’t  worry—you can still earn miles for those flights!   Not a FRONTIER Mi...
  4. What identification or documents do I need in order to travel?

    For travel within the U.S.: Travelers  18 and older  must present a valid, government-issued photo ID that includes: • Full name • Date of birth • Gender • Expiration date • A tamper-resistant feature Accepted forms of ID include: •  ...
  5. How do I use a Voucher?

    You can redeem your voucher when booking your flights on flyfrontier.com  or in the Frontier app . At the payment screen, select “Frontier Voucher” and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...
  6. How does Kids Fly Free Work?

    Kids Fly Free is a special benefit for Discount Den® members. When you book an eligible flight, one child under 15 can fly for free with every adult Discount Den fare purchase. The child must be on the same reservation as the adult, and the offer ...
  7. Where can I find my history of payments, refunds, and credit card charges?

    You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page . Enter your last name and confirmation code. From there, scroll to the payment section on your booking page.  If you a FRONTIER Miles me...
  8. I missed my flight, what do I do?

    If you miss your flight by not checking in or boarding on time, your ticket will be marked as a No-Show Cancellation. This means: Check-in must be completed at least 60 minutes before departure Boarding must be completed at least ...
  9. How do I add bags or seats to my reservation?

    You can purchase seats and bags during your initial booking—or anytime afterward—on both the FlyFrontier app and FlyFrontier.com. If you’ve already purchased your ticket:  Open the FlyFrontier app or go to 'Manage Trip' on FlyFrontier.com ...
  10. Where is the mobile boarding pass available?

    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the ai...