Popular Articles

  1. How do I get FRONTIER Miles credit for a flight I've already taken?

    If  you’ve  flown on an eligible Frontier Airlines flight within the last  180 days  but  didn’t  add your FRONTIER Miles account number at booking,  don’t  worry—you can still earn miles for those flights!   Not a FRONTIER Mi...
  2. How does Kids Fly Free Work?

    Kids Fly Free is a special benefit for Discount Den® members. When you book an eligible flight, one child under 15 can fly for free with every adult Discount Den fare purchase. The child must be on the same reservation as the adult, and the offer ...
  3. Do I get a refund if my flight is changed or cancelled by Frontier?

    Yes, i f   you  didn’t  take your Frontier flight  which experienced a cancellation or significant schedule change or delay (greater than 3 hours for domestic flights, or greater than 6 hours for international flights ), or   d...
  4. Where can I find my history of payments, refunds, and credit card charges?

    You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page . Enter your last name and confirmation code. From there, scroll to the payment section on your booking page.  If you a FRONTIER Miles me...
  5. What identification or documents do I need in order to travel?

    For travel within the U.S.: Travelers  18 and older  must present a valid, government-issued photo ID that includes: • Full name • Date of birth • Gender • Expiration date • A tamper-resistant feature Accepted forms of ID include: •  ...
  6. Do I need to pay a subscription fee for Discount Den?

    Yes, membership is $59.99/year after a $40 enrollment fee for new or returning members. Membership will automatically renew for successive one-year terms unless you cancel the membership before midnight, mountain standard time, on the final da...
  7. How do I add my FRONTIER Miles number to my existing reservation?

    If you are on Flyfrontier.com: 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and select Continue . 3. Review the changes, select Confirm Ch...
  8. I missed my flight, what do I do?

    If you miss your flight by not checking in or boarding on time, your ticket will be marked as a  No-Show Cancellation.  This means: Check-in  must be completed at least  60 minutes before departure Boarding  must be completed at least ...
  9. How do I update my contact information?

    Log in to your account on FlyFrontier.com or in Frontier app, go to "My Profile," and update your contact information. ...
  10. Do you offer coupons or discounts?

    Yes! To view the offers we currently have available,  visit our Deals Page ,