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Last Updated: 02/26/2024
in My Booking My Trip
For information on how to locate your confirmation code visit our confirmation code instructions page. If you provided an email address at the time of booking, you should have received a confirmation email shortly after booking. This also contain...
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No, you will not be charged a fee for checking a stroller, or a car seat. By the way, you can use the stroller in the airport, and the gate agent will check it at the gate. The stroller will be returned to you by our ramp agents at your desti...
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Last Updated: 03/15/2023
in Airport Information
Enter your Known Traveler Number (KTN) when you book your flight on flyfrontier.com. This can be done on the Passenger Information page during the booking process. Forgot to add your Known Traveler Number (KTN) when you booked?&n...
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Last Updated: 10/02/2019
in Special Services
Medicines should be kept in your carry-on bag and not in your checked luggage. Medical devices can be kept in your checked luggage or in your carry-on, however they must not exceed allowable carry-on dimensions. Refer to www.tsa.gov for per...
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Last Updated: 03/07/2024
in Change & Cancel Policies
Within 24 hours of purchase: If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my...
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Last Updated: 02/06/2024
in My Booking Fares & Payment
Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in addin...
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Last Updated: 01/09/2024
in FRONTIER Miles
If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted....
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Last Updated: 07/14/2020
in Discount Den
By joining our Discount Den® fare club, you not only get access to the lowest available fares, but now o n valid Kids Fly Free flights, one kid under 15 can fly for free for every adult Discount Den® fare purchase.
Find more informatio...
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Personal item : It cannot be larger than 14"H, 18"W, 8"D. These are usually purses, totes, computer bags, briefcases, small backpacks and diaper bags! This b ag must be no larger than 14”X18”x8”. Carry-on bag ...
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Last Updated: 03/14/2023
in Contact Us
Website or mobile app technical problems are frustrating. If you are on the website ( flyfrontier.com ) try the following: Make sure you are connected to the internet Clear the website cache & browser...