Popular Articles

  1. Where can I find my history of payments, refunds, and credit card charges?

    Last Updated: 02/25/2022 in My Booking Fares & Payment
    You can access receipts of all of your payments, refunds and credit card charges online on the  My Trip page. Access your booking by entering your “ Last Name ” and “ Confirmation Code ” and click “ Search ...

  2. Do I have to purchase a seat assignment?

    Last Updated: 05/16/2024 in Bags and Seats Bags & Seats General Info
    Our  Basic  Fares do   not  include a seat assignment  of your choice .  Y ou may  purchase  a  seat    assignment  at ...

  3. Do I need to pay a subscription fee for Discount Den?

    Last Updated: 01/14/2022 in Discount Den
    Yes, there is an annual membership cost plus a new member enrollment fee, which gives you access to our lowest available fares all year long! These incredible deals are available for up to 9 people on your itinerary, as long as you are one of the p...

  4. What should I expect if Frontier cancels or changes my flight?

    Last Updated: 06/28/2022 in Change & Cancel Policies
    There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  If your flight is...

  5. Change Flight Time or Date

    Last Updated: 01/16/2023 in Change & Cancel Policies
    You can make changes to your departure time or date on our website or our app.  To make changes on the website go  to “ My Trips /Check-In ”. Access your booking by entering  your “ Last Name ”...

  6. How do I add my FRONTIER Miles number to my existing reservation?

    Last Updated: 03/11/2024 in FRONTIER Miles
    Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and se...

  7. Does Frontier participate in TSA PreCheck or CBP Global Entry?

    Last Updated: 10/02/2019 in Airport Information
    We've teamed up with the U.S. Transportation Security Administration (TSA) to make your travel even easier with TSA Pre✔ ® .  For more information, visit our TSA✔ ®  page! ...

  8. Do you offer coupons or discounts?

    Last Updated: 10/14/2022 in My Booking Fares & Payment
    We love to help you save money!  To see our current sales, visit our Online Deals . Want to be the first to hear about Frontier’s sales? Sign up today! For exclusive access to our lowest deals all year for you and up to 6 others on y...

  9. How do I use a Voucher ?

    Last Updated: 02/14/2023 in Vouchers
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are vali...

  10. What is not included in my fare?

    Last Updated: 02/29/2024 in My Booking Fares & Payment
    Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Do you want all the travel extras? Bundle and Save today! ...