Popular Articles

  1. How do I get FRONTIER Miles credit for a flight I've already taken?

    If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note...
  2. How does Kids Fly Free Work?

    By joining our Discount Den® fare club, you not only get access to the lowest available fares, but now o n valid Kids Fly Free flights, one kid under 15 can fly for free for every adult Discount Den® fare purchase. Find more information on our...
  3. What should I expect if Frontier cancels or changes my flight?

    There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  In the event, you...
  4. How do I use a Voucher ?

    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...
  5. Where can I find my history of payments, refunds, and credit card charges?

    You can access receipts of all of your payments, refunds and credit card charges online on the  My Trip page. Access your booking by entering your “ Last Name ” and “ Confirmation Code ” and click “ Search ”.         On the next page scroll d...
  6. Do I need to pay a subscription fee for Discount Den?

    Yes, there is an annual membership cost plus a new member enrollment fee, which gives you access to our lowest available fares all year long! These incredible deals are available for up to 9 people on your itinerary, as long as you are one of the p...
  7. How do I add my FRONTIER Miles number to my existing reservation?

    Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and select ...
  8. Do I get a refund if my flight is changed or cancelled by Frontier?

    If you do not travel on the protection options we offer, you are eligible for a refund, to rebook, or to cancel and receive a credit shell valid for 5 years from date of cancellation. This refund will be for your fare, as well as any optional ser...
  9. Do you offer coupons or discounts?

    We love to help you save money!  To see our current sales, visit our Online Deals . Want to be the first to hear about Frontier’s sales? Sign up today! For exclusive access to our lowest deals all year for you and up to 6 others on your reserva...
  10. Does Frontier participate in TSA PreCheck or CBP Global Entry?

    We've teamed up with the U.S. Transportation Security Administration (TSA) to make your travel even easier with TSA Pre✔ ® .  For more information, visit our TSA✔ ®  page! ...