Popular Articles

  1. How do I update my contact information?

    Log in to your account on FlyFrontier.com or in Frontier app, go to "My Profile," and update your contact information. ...
  2. Can I bring sporting or musical equipment with me?

    Yes — Frontier allows you to bring special, oversized, or fragile items like  sporting gear and musical instruments . These items may require special handling and may be subject to size or weight restrictions. For full details on what’s allowe...
  3. My flight is significantly delayed, what should I expect?

    We understand that sometimes things  don't  go as planned.  If your flight is delayed by more than 3 hours (180 minutes) for domestic flights, or more than 6 hours (360 minutes)  for international flights, you will receive an email  ...
  4. Can I purchase Travel Miles?

    Yes! You can buy miles for yourself or as a gift through our Buy and Gift Miles program.
  5. What is the difference between Economy, Premium, and Business bundles?

    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...
  6. Do I need to pay a subscription fee for Discount Den?

    Yes, membership is  $59.99/year  after a  $50 enrollment fee  for new or returning members. Membership will automatically renew for successive one-year terms unless you cancel the membership before midnight, mountain standard time, on the final da...
  7. My bag is delayed, what should I do?

    If your bag is delayed, please report it to a Frontier representative at the airport as soon as possible so we can begin tracking and recovery. If you're unable to report it at the airport, you can submit a claim through our Delayed Baggage For...
  8. Do you offer military discounts?

    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government C...
  9. Can I bring a firearm with me?

    FIREARM AND AMMUNITION RULES Firearms, ammunition and firearm parts may be transported by passengers 18 years or older in a checked bag on domestic flights in the U.S., but are not allowed to be carried on to flights. To guarantee that your fire...
  10. Can I change the name on my ticket?

    Yes. You may be able to update the name on your ticket while keeping the same itinerary. Whether a fee or documentation is required depends on the type of update requested. Name correction (no fee)  A name correction fixes small spelling or forma...