Popular Articles

  1. How do I update my contact information?

    Log in to your account on FlyFrontier.com or in Frontier app, go to "My Profile," and update your contact information. ...
  2. Where is the mobile boarding pass available?

    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the ai...
  3. How do I add my FRONTIER Miles number to my existing reservation?

    If you are on Flyfrontier.com: 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and select Continue . 3. Review the changes, select Confirm Ch...
  4. Can I bring sporting or musical equipment with me?

    Yes — Frontier allows you to bring special, oversized, or fragile items like  sporting gear and musical instruments . These items may require special handling and may be subject to size or weight restrictions. For full details on what’s allowe...
  5. My bag is delayed, what should I do?

    If you find that your bag is delayed, please speak with a Frontier representative at the airport to report this incident. Keep in mind that delayed claims must be made within  4 hours  of arriving at your destination.  If you are unable to report...
  6. My flight is significantly delayed, what should I expect?

    We understand that sometimes things  don't  go as planned.  If your flight is delayed by more than 3 hours (180 minutes) for domestic flights, or more than 6 hours (360 minutes)  for international flights, you will receive an email  ...
  7. Do you offer coupons or discounts?

    Yes! To view the offers we currently have available, visit our Deals Page ,
  8. Can I bring a firearm with me?

    FIREARM AND AMMUNITION RULES Firearms, ammunition and firearm parts may be transported by passengers 18 years or older in a checked bag on domestic flights in the U.S., but are not allowed to be carried on to flights. To guarantee that your fire...
  9. Does Frontier participate in TSA PreCheck or CBP Global Entry?

    Yes! Frontier participates in TSA PreCheck®, which offers faster security screening at select airports. •    Add your Known Traveler Number (KTN) when booking or under Manage Trip   •    Global Entry members also receive TSA PreCheck benefits ...
  10. What is not included in my fare?

    Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Want to enjoy all the travel extras? See our bundle options. ...