Popular Articles

  1. Do you offer military discounts?

    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government C...
  2. What is not included in my fare?

    Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Want to enjoy all the travel extras? See our bundle options. ...
  3. What if TSA PreCheck isn't on my boarding pass?

    If you have TSA PreCheck but don’t see it on your boarding pass, it may be due to one of the following reasons:  Profile information mismatch  – Your name, date of birth, and gender in your Frontier Airlines booking must exactly match what’s...
  4. Can I extend the validity of my voucher?

    Vouchers are not eligible for extensions. Most vouchers are valid for 90 days from the issue date and must be redeemed before they expire. Although they must be used before they expire, you can book travel as far out as Frontier’s schedule allows....
  5. Are wheelchairs available at the airport?

    Yes!  To add a wheelchair to a booking, follow these steps .  At the airport, you can alert a skycap at curbside or a Frontier representative at the ticket counter. A wheelchair will then be provided for you. You may also let us know if you n...
  6. What is the difference between Economy, Premium, and Business bundles?

    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...
  7. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFr...
  8. What form of payment does Frontier accept?

    Frontier Airlines accepts the following payment methods : Credit and Debit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting...
  9. Can I still get a printed boarding pass?

    Yes! If you prefer a printed boarding pass, you can get one at the airport. This service is available through Airport Agent Assistance for $25 per passenger, per direction (non-refundable). Prefer a digital option? You can also access your mob...
  10. How can I get my receipt for an In-Flight purchase?

    You can retrieve your receipt online anytime after your flight by visiting the Frontier Airlines Receipt Portal . Here’s how to find it: • Select your  payment type • Enter the required details, including your  flight number  (found on you...