Popular Articles

  1. Can I bring sporting or musical equipment with me?

    Last Updated: 08/27/2025 in Bags and Seats Bags & Seats General Info
    Yes — Frontier allows you to bring special, oversized, or fragile items like  sporting gear and musical instruments . These items may require special handling and may be subject to size or weight restrictions. For full details on what’s allowe...

  2. What if TSA PreCheck isn't on my boarding pass?

    Last Updated: 08/27/2025 in Airport Information
    If you have TSA PreCheck but don’t see it on your boarding pass, it may be due to one of the following reasons:  Profile information mismatch  – Your name, date of birth, and gender in your Frontier Airlines booking must exactly match what’s...

  3. Are wheelchairs available at the airport?

    Last Updated: 06/04/2025 in Special Services
    Yes!  To add a wheelchair to a booking, follow these steps .  At the airport, you can alert a skycap at curbside or a Frontier representative at the ticket counter. A wheelchair will then be provided for you. You may also let us know if you nee...

  4. What is FRONTIER Miles?

    Last Updated: 06/11/2025 in FRONTIER Miles Managing Your FRONTIER Miles
    FRONTIER Miles SM is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, ...

  5. How can I get my receipt for an In-Flight purchase?

    Last Updated: 05/30/2025 in In-Flight
    You can retrieve your receipt online anytime after your flight by visiting the Frontier Airlines Receipt Portal . Here’s how to find it: • Select your  payment type • Enter the required details, including your  flight number  (found on you...

  6. What form of payment does Frontier accept?

    Last Updated: 06/11/2025 in My Booking Fares & Payment
    Frontier Airlines accepts the following payment methods : Credit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting Frontier...

  7. Do you offer military discounts?

    Last Updated: 02/27/2025 in My Booking Fares & Payment
    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government Co...

  8. Where can I find my Voucher number?

    Last Updated: 06/10/2025 in Vouchers
    Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...

  9. Can I still get a printed boarding pass?

    Last Updated: 05/27/2025 in Check-In
    Yes! If you prefer a printed boarding pass, you can get one at the airport. This service is available through Airport Agent Assistance for $25 per passenger, per direction (non-refundable). Prefer a digital option? You can also access your mob...

  10. Can I purchase Travel Miles?

    Last Updated: 06/11/2025 in FRONTIER Miles Earning & Redeeming Miles
    Yes! You can buy miles for yourself or as a gift through our Buy and Gift Miles program.