Popular Articles

  1. What if TSA PreCheck isn't on my boarding pass?

    Last Updated: 08/27/2025 in Airport Information
    If you have TSA PreCheck but don’t see it on your boarding pass, it may be due to one of the following reasons:  Profile information mismatch  – Your name, date of birth, and gender in your Frontier Airlines booking must exactly match what’s...

  2. What is FRONTIER Miles?

    Last Updated: 06/11/2025 in FRONTIER Miles Managing Your FRONTIER Miles
    FRONTIER Miles SM is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, ...

  3. Can I bring sporting or musical equipment with me?

    Last Updated: 08/27/2025 in Bags and Seats Bags & Seats General Info
    Yes — Frontier allows you to bring special, oversized, or fragile items like  sporting gear and musical instruments . These items may require special handling and may be subject to size or weight restrictions. For full details on what’s allowe...

  4. How can I get my receipt for an In-Flight purchase?

    Last Updated: 05/30/2025 in In-Flight
    You can retrieve your receipt online anytime after your flight by visiting the Frontier Airlines Receipt Portal . Here’s how to find it: • Select your  payment type • Enter the required details, including your  flight number  (found on you...

  5. What form of payment does Frontier accept?

    Last Updated: 06/11/2025 in My Booking Fares & Payment
    Frontier Airlines accepts the following payment methods : Credit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting Frontier...

  6. Where can I find my Voucher number?

    Last Updated: 06/10/2025 in Vouchers
    Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...

  7. Do you offer military discounts?

    Last Updated: 02/27/2025 in My Booking Fares & Payment
    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government Co...

  8. Military Personnel Bags

    Last Updated: 07/07/2025 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members   onboard. Active U.S. military personnel and their accompanying spouse and children, when presenting either a valid/unexpired  C...

  9. Can I still get a printed boarding pass?

    Last Updated: 05/27/2025 in Check-In
    Yes! If you prefer a printed boarding pass, you can get one at the airport. This service is available through Airport Agent Assistance for $25 per passenger, per direction (non-refundable). Prefer a digital option? You can also access your mob...

  10. Why is my voucher not applying correctly for the full amount?

    Last Updated: 06/10/2025 in Vouchers
    If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...