Popular Articles

  1. What if TSA PreCheck isn't on my boarding pass?

    Last Updated: 12/18/2018 in Airport Information
    Make sure you added your Known Traveler Number (KTN) to your reservation. Additionally, ensure the KTN, name, date of birth and gender on the reservation are correct. If you have the correct information and KTN on your reservation and still do not h...

  2. My flight is significantly delayed, what should I expect?

    Last Updated: 09/04/2024 in Change & Cancel Policies
    We know there are times when things  don’t  go as planned. In the event your flight is delayed more than 3 hours (180 minutes),  or your international flight is delayed more than 6 hours (360 minutes) ,  you will be sent a link to...

  3. Can I bring a firearm with me?

    Last Updated: 09/13/2022 in Bags and Seats Bags & Seats General Info
    FIREARM AND AMMUNITION RULES Firearms, ammunition and firearm parts may be transported by passengers 18 years or older in a checked bag on domestic flights in the U.S., but are not allowed to be carried on to flights. To guarantee that your firear...

  4. How can I get my receipt for an In-Flight purchase?

    Last Updated: 11/10/2021 in In-Flight
    In-Flight receipts can be accessed by visiting https://fft.flight-retail.com/receiptportal/ and following these steps: Select your payment type Enter the required information Flight Number : can be located on your boarding pass or your itiner...

  5. Can I bring sporting or musical equipment with me?

    Last Updated: 05/09/2024 in Bags and Seats Bags & Seats General Info
    We understand that our travelers often fly with more than simply socks, underwear and a toothbrush. For anything that won’t fit in your suitcase or needs special handling, see the Special & Fragile Items list. ...

  6. What form of payment does Frontier accept?

    Last Updated: 11/04/2022 in My Booking Fares & Payment
    Frontier Airlines currently accepts Visa , MasterCard , American Express and Discover credit cards. If you would like to book now and spread the cost of your trip over low monthly payments check out Uplift . Frontier Airlines currently doe...

  7. Where is the mobile boarding pass available?

    Last Updated: 04/11/2024 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  8. Where can I find my Voucher number?

    Last Updated: 04/19/2023 in Vouchers
    A 17-digit voucher number is shown on the email sent by Frontier Airlines.  The email was sent to the email used on your earlier booking or the email attached to your Frontier Miles account with your voucher details.  *We recommend searching yo...

  9. Frontier boarding process

    Last Updated: 11/30/2023 in Airport Information
    Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.    Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with b...

  10. Is assistance available at the airport to get to and from the gate?

    Last Updated: 04/07/2022 in Special Services
    Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the a...