Popular Articles

  1. Will my family be seated together?

    Yes — if your reservation includes a child 13 or younger, we’ll guarantee they sit next to an accompanying adult (over 13) at no extra cost, as long as: You’re all on the same reservation Adjacent seats are available at booking You select...
  2. What is FRONTIER Miles?

    FRONTIER Miles SM is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, ...
  3. Where can I find my Voucher number?

    Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...
  4. How do I book a GoWild! flight?

    Booking a GoWild! flight is quick and easy—whether you're using the Frontier website or the mobile app : Log in to your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com or in the Frontier mobile app. Search for your fli...
  5. How do I add a child to my reservation?

    To add a child to your existing reservation, you’ll need help from one of our Customer Care agents — this change can’t be made online. You can start a live chat with an agent here: Chat with Us .  ...
  6. I am having trouble checking in, what should I do?

    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...
  7. Can I change the name on my ticket?

    Yes. You may be able to update the name on your ticket while keeping the same itinerary. Whether a fee or documentation is required depends on the type of update requested. Name correction (no fee)  A name correction fixes small spelling or forma...
  8. Does Frontier have a lost and found?

    Frontier does have a   Lost and Found process. If you’ve left something behind, you can report it using our  Lost and Found form . •    Fill out the form with as much detail as possible to help us locate your item •    While we’re not liable f...
  9. Why is my voucher not applying correctly for the full amount?

    If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...
  10. Where can I buy a Frontier gift card?

    Frontier Airlines does not currently offer gift cards for purchase anywhere.