Popular Articles

  1. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 07/07/2025 in Bags and Seats Bags & Seats General Info
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFr...

  2. Will my family be seated together?

    Last Updated: 07/07/2025 in Traveling with Children or Pets
    Yes — if your reservation includes a child 13 or younger, we’ll guarantee they sit next to an accompanying adult (over 13) at no extra cost, as long as: You’re all on the same reservation Adjacent seats are available at booking You select...

  3. Why is my voucher not applying correctly for the full amount?

    Last Updated: 06/10/2025 in Vouchers
    If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...

  4. I am having trouble checking in, what should I do?

    Last Updated: 05/27/2025 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...

  5. How do I add a child to my reservation?

    Last Updated: 06/10/2025 in Traveling with Children or Pets
    To add a child to your existing reservation, you’ll need help from one of our Customer Care agents — this change can’t be made online. You can start a live chat with an agent here: Chat with Us .  ...

  6. Is assistance available at the airport to get to and from the gate?

    Last Updated: 06/06/2025 in Special Services
    Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the...

  7. How do I book a GoWild! flight?

    Last Updated: 07/10/2025 in GoWild! All-You-Can-Fly Pass
    Booking a GoWild! flight is quick and easy—whether you're using the Frontier website or the mobile app : Log in to your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com or in the Frontier mobile app. Search for your fli...

  8. Does Frontier offer gift cards?

    Last Updated: 12/18/2018 in My Booking Fares & Payment
    Frontier Airlines currently does not offer any form of gift card that is purchasable by customers.

  9. What is the difference between Economy, Premium, and Business bundles?

    Last Updated: 06/04/2025 in My Booking Bundling Travel Extras
    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...

  10. How Do I Use a Self-Service Kiosk at the Airport?

    Last Updated: 07/07/2025 in Airport Information
    Self-service kiosks make check-in quick and easy. Here’s how: Find a kiosk — Look for the free-standing screens near the check-in area Enter your info — Use your 6-character confirmation code (e.g., FLY123) Confirm your flight Add bags...