Popular Articles

  1. Where is the mobile boarding pass available?

    Last Updated: 04/11/2024 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  2. Frontier boarding process

    Last Updated: 11/30/2023 in Airport Information
    Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.    Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with b...

  3. Can I bring sporting or musical equipment with me?

    Last Updated: 05/27/2025 in Bags and Seats Bags & Seats General Info
    Yes — Frontier allows you to bring special, oversized, or fragile items like  sporting gear and musical instruments . These items may require special handling and may be subject to size or weight restrictions. For full details on what’s allowe...

  4. What form of payment does Frontier accept?

    Last Updated: 11/04/2022 in My Booking Fares & Payment
    Frontier Airlines currently accepts Visa , MasterCard , American Express and Discover credit cards. If you would like to book now and spread the cost of your trip over low monthly payments check out Uplift . Frontier Airlines currently doe...

  5. Where can I find my Voucher number?

    Last Updated: 04/19/2023 in Vouchers
    A 17-digit voucher number is shown on the email sent by Frontier Airlines.  The email was sent to the email used on your earlier booking or the email attached to your Frontier Miles account with your voucher details.  *We recommend searching yo...

  6. Do you offer military discounts?

    Last Updated: 02/27/2025 in My Booking Fares & Payment
    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government Co...

  7. TSA Information

    Last Updated: 04/03/2019 in Airport Information
    Please be advised of the following new and updated screening procedures for carry-on bags, issued by the Department of Homeland Security/Transportation Security Administration (DHS/TSA). For all domestic and international travel,  the following...

  8. Is assistance available at the airport to get to and from the gate?

    Last Updated: 06/06/2025 in Special Services
    Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the...

  9. When do I need to check in for my flight?

    Last Updated: 06/05/2024 in Check-In
    We don't want you to miss your flight! Check-In Times: For most flights, you can check in on the Frontier app starting 24 hours before your flight's scheduled departure time.  We recommend you arrive at least 2 hours before departure to ensu...

  10. Why is my voucher not applying correctly for the full amount?

    Last Updated: 04/28/2023 in Vouchers
    Most vouchers cover the airfare only of a booking and do not include the taxes and fees or optional services (e.g., bags, seats).  Please check the terms and conditions associated with your voucher for more details. The red arrow below is an exam...