Popular Articles

  1. May I bring oxygen on the plane?

    Last Updated: 06/04/2025 in Special Services
     Yes , but only certain types of oxygen equipment are allowed. Compressed liquefied oxygen tanks are not permitted on board or in checked baggage. Portable Oxygen Concentrators (POCs) that are approved by the FAA are allowed and may be used du...

  2. Does Frontier have a lost and found?

    Last Updated: 06/03/2025 in Airport Information
    Frontier does have a   Lost and Found process. If you’ve left something behind, you can report it using our  Lost and Found form . •    Fill out the form with as much detail as possible to help us locate your item •    While we’re not liable f...

  3. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    Last Updated: 07/07/2025 in Vouchers
    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.

  4. My bag has been damaged, what should I do?

    Last Updated: 06/04/2025 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    Here’s what to do if your bag arrives damaged: Report damage within 4 hours of arrival to a Frontier representative at the airport If you were unable or could not report damage to a Frontier representative at the airport, submit a claim thr...

  5. How do I update my payment information?

    Last Updated: 06/12/2025 in My Account
    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to flyfrontier.com Click  Log In  and enter your login details Once log...

  6. What should I know about nursing or traveling with formula and other baby items?

    Last Updated: 06/03/2025 in Traveling with Children or Pets
    We support nursing parents and families traveling with infants. Formula & Baby Items •    Formula, breast milk, toddler drinks, and baby food (including pouches) over 3.4 oz are allowed in carry-on bags •    Check TSA.gov for screening g...

  7. Will I get my voucher back if my flight is cancelled?

    Last Updated: 07/07/2025 in Vouchers
    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.

  8. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  9. Can I get a refund on my bags?

    Last Updated: 04/26/2023 in Bags and Seats Bags & Seats General Info
    At this time, all optional services (bags and seats) are non-refundable.

  10. Can I have someone else use my voucher?

    Last Updated: 12/18/2020 in Vouchers
    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.