Popular Articles

  1. TSA Information

    Please be advised of the following new and updated screening procedures for carry-on bags, issued by the Department of Homeland Security/Transportation Security Administration (DHS/TSA). For all domestic and international travel,  the following...
  2. Do you offer military discounts?

    Frontier Airlines does not offer military discounts but does welcome U.S. military  service members *   onboard  and extends the following baggage waivers   when presenting a valid/unexpired U.S Government Co...
  3. Why is my voucher not applying correctly for the full amount?

    Most vouchers cover the airfare only of a booking and do not include the taxes and fees or optional services (e.g., bags, seats).  Please check the terms and conditions associated with your voucher for more details. The red arrow below is an exam...
  4. Will my family be seated together?

    When one or more of the passengers on a reservation are 13 years of age or younger, Frontier will guarantee adjacent seats for the child or children and an accompanying adult (over age 13) at no additional cost for all fare types subject to limited ...
  5. When do I need to check in for my flight?

    We don't want you to miss your flight! Check-In Times: For most flights, you can check in on the Frontier app starting 24 hours before your flight's scheduled departure time.  We recommend you arrive at least 2 hours before departure to ensu...
  6. May I bring oxygen on the plane?

    NOTE: Cylinders of compressed liquefied medical oxygen are never accepted onboard or in checked baggage for any flight. Emergency oxygen in the aircraft (drop down masks and tanks) are not used unless an emergency exists. Certain carry-o...
  7. Does Frontier offer gift cards?

    Frontier Airlines currently does not offer any form of gift card that is purchasable by customers.
  8. I am having trouble checking in, what should I do?

    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...
  9. Can I still get a printed boarding pass?

    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available for pu...
  10. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking.  If a voucher is used to book travel, the funds would be provided back in the form of a voucher.