Popular Articles

  1. How do I book a GoWild! flight?

    Last Updated: 07/10/2025 in GoWild! All-You-Can-Fly Pass
    Booking a GoWild! flight is quick and easy—whether you're using the Frontier website or the mobile app : Log in to your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com or in the Frontier mobile app. Search for your fli...

  2. Does Frontier have a lost and found?

    Last Updated: 06/03/2025 in Airport Information
    Frontier does have a   Lost and Found process. If you’ve left something behind, you can report it using our  Lost and Found form . •    Fill out the form with as much detail as possible to help us locate your item •    While we’re not liable f...

  3. My bag has been damaged, what should I do?

    Last Updated: 06/04/2025 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    Here’s what to do if your bag arrives damaged: Report damage within 4 hours of arrival to a Frontier representative at the airport If you were unable or could not report damage to a Frontier representative at the airport, submit a claim thr...

  4. What is the difference between Economy, Premium, and Business bundles?

    Last Updated: 06/04/2025 in My Booking Bundling Travel Extras
    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...

  5. Will I get my voucher back if my flight is cancelled?

    Last Updated: 07/07/2025 in Vouchers
    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.

  6. How do I update my payment information?

    Last Updated: 06/12/2025 in My Account
    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to flyfrontier.com Click  Log In  and enter your login details Once log...

  7. Can I have someone else use my voucher?

    Last Updated: 12/18/2020 in Vouchers
    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.

  8. How do I sign up for flight status email notification?

    Last Updated: 12/18/2018 in Flight Status
    You will automatically receive flight status email updates regarding your flight!

  9. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  10. Can I get a refund on my bags?

    Last Updated: 04/26/2023 in Bags and Seats Bags & Seats General Info
    At this time, all optional services (bags and seats) are non-refundable.