Popular Articles

  1. Will I get my voucher back if my flight is cancelled?

    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.
  2. How do I sign up for flight status email notification?

    You will automatically receive flight status email updates regarding your flight!
  3. What is Family Pooling?

    Family Pooling is a way for a group of up to 8 people to share their FRONTIER Miles . The eligible FRONTIER Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join a...
  4. I am having trouble logging into my account, what do I do?

    No worries—it happens! You can reset your password  on the website or in the app : • Select  Log in or sign up . • Tap or click  Forgot Password? • Enter the  email address  or  FRONTIER Miles number  linked to your account. ◦ Not sure if ...
  5. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...
  6. I already booked my flight online, can I still add a rental car afterward?

    Yes! You can still add a rental car after booking your flight. Just go to Manage My Trip on flyfrontier.com. From there, you can reserve a rental car at your destination. The best part? You won’t be charged upfront—you’ll pay when you pick up th...
  7. Does my infant need a boarding pass?

    Yes. Even if your infant is flying on your lap, they must be added to your reservation and will receive a boarding pass. Infants must be at least 7 days old and under 2 years Only 1 lap infant per adult is allowed Lap infants do not get t...
  8. How can I book Group Travel?

    If you're traveling with a group of 10 or more people, you can submit a request through Frontier’s Group Travel Program . The team will help coordinate your booking and provide fare options.
  9. Can I apply my voucher to an existing reservation?

    Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.
  10. What is Flight Flexibility?

    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfro...