Popular Articles

  1. What is a schedule change?

    Last Updated: 02/20/2026 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departu...

  2. Is assistance available at the airport to get to and from the gate?

    Last Updated: 02/20/2026 in Special Services
    Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the...

  3. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    Last Updated: 02/20/2026 in Vouchers
    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.

  4. What times do I need to keep in mind to ensure I make my flight?

    Last Updated: 02/20/2026 in Airport Information
    To help your trip go smoothly, follow this timeline:  •     2 hours before departure  – Arrive at the airport •     60 minutes before departure  – Check-in and bag drop close •     45 minutes before departure  – Be at your gate; boarding begins...

  5. Does my infant need a boarding pass?

    Last Updated: 02/20/2026 in Traveling with Children or Pets
    Yes. Even if your infant is flying on your lap, they must be added to your reservation and will receive a boarding pass. Infants must be at least 7 days old and under 2 years Only 1 lap infant per adult is allowed Lap infants do not get t...

  6. How do I update my payment information?

    Last Updated: 02/20/2026 in My Account
    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to Log in Page Enter your login details Once logged in, click your na...

  7. How to add or modify Special Services?

    Last Updated: 02/20/2026 in Special Services
    You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form . On flyfrontier.com  : Under My Trips & Travel Info in the navigation click Manage Tr...

  8. How can I book Group Travel?

    Last Updated: 02/20/2026 in My Booking Fares & Payment
    If you're traveling with a group of 10 or more people, you can submit a request through Frontier’s Group Travel Program . The team will help coordinate your booking and provide fare options.

  9. I already booked my flight online, can I still add a rental car afterward?

    Last Updated: 02/20/2026 in My Booking My Trip
    Yes! You can still add a rental car after booking your flight. Just go to Manage My Trip on flyfrontier.com. From there, you can reserve a rental car at your destination. The best part? You won’t be charged upfront—you’ll pay when you pick up th...

  10. Can I add a person to my itinerary?

    Last Updated: 02/20/2026 in My Booking My Trip
    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on   flyfrontier.com   or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flight...