Popular Articles

  1. What is a schedule change?

    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departu...
  2. What times do I need to keep in mind to ensure I make my flight?

    To help your trip go smoothly, follow this timeline:  •     2 hours before departure  – Arrive at the airport •     60 minutes before departure  – Check-in and bag drop close •     45 minutes before departure  – Be at your gate; boarding begins...
  3. What travel benefits are included with Elite Status?

    Updates to the Frontier Miles™ program have been announced. Changes to miles and points earning will take effect for bookings made on or after September 1, 2026, and updates to Elite Status benefits will take place for bookings made on or aft...
  4. Does my infant need a boarding pass?

    No. Lap infants do not receive a separate boarding pass. However, the infant must be added to the reservation before travel. The lap infant's information will be included on the boarding pass of the adult passenger with whom the lap infant is trav...
  5. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.
  6. How to add or modify Special Services?

    You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form . On flyfrontier.com  : Under My Trips & Travel Info in the navigation click Manage Tr...
  7. How do I update my payment information?

    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to Log in Page Enter your login details Once logged in, click your na...
  8. How can I book Group Travel?

    If you're traveling with a group of 10 or more people, you can submit a request through Frontier’s Group Travel Program . The team will help coordinate your booking and provide fare options.
  9. Can I add a person to my itinerary?

    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on   flyfrontier.com   or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flight...
  10. What is Flight Flexibility?

    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfro...