Popular Articles

  1. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking.  If a voucher is used to book travel, the funds would be provided back in the form of a voucher.
  2. Where can I see if the route I want to fly runs seasonally?

    You can find more information on which routes run seasonally by city by visiting our seasonal routes page .
  3. Self-Service Kiosks

    Many airports have introduced a self-serve kiosk. The self-service kiosks can be used to self-tag your checked bags. Here is how to use the self-service kiosks at the airport.  1. Locate the kiosks : you will see a row of kiosks, which look like...
  4. How do I add a child to my reservation?

    If you'd like to add a child to an existing booking, you'll need to chat with us .  Frontier Airlines will no longer accept children traveling alone under the age of 15 years of age. Any child under the age of 15 must be on the same reservation as...
  5. How do I sign up for flight status email notification?

    You will automatically receive flight status email updates regarding your flight!
  6. Can I purchase Travel Miles?

    Yes, you can purchase Travel Miles! Whether you want to buy miles for yourself or buy miles as a gift for someone special: the Buy and Gift program from Frontier lets you quickly accumulate the miles you need to get the award you want.   To pur...
  7. My bag has been damaged, what should I do?

    We're sorry to hear that your bag has been damaged, and we want to do everything we can do to make it better. Please keep in mind there are some things we are not responsible for. Here's what you need to know: If your bag is damaged, find a Fronti...
  8. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFron...
  9. Does Frontier have a lost and found?

    We do have a lost and found. To properly guide the search process, please fill out the form as accurately as possible. Although we are not liable for the replacement of the misplaced item, we will do our best to locate and reunite you with your misp...
  10. Will I get my voucher back if my flight is cancelled?

    If your reservation has been affected with a cancellation or significant change initiated by the airline, then a voucher can be reissued with a new 90-day validity period.