Popular Articles

  1. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.
  2. How can I find my reservation?

    No worries — it’s quick and easy! Just go to the  Manage Trip  section on flyfrontier.com or  My Trips  in the Frontier app and enter your last name along with your 6-character confirmation code. If you’re not sure where to find your con...
  3. How do I update my payment information?

    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to Log in Page Enter your login details Once logged in, click your na...
  4. What cities does Frontier fly to?

    Frontier flies to  100+  destinations across the  U.S., Mexico, the Caribbean, and Central America.  Whether you're planning a quick getaway or a big adventure, there’s likely a nonstop or connecting route that fits your plans. • Check out our...
  5. Does my infant need a boarding pass?

    Yes. Even if your infant is flying on your lap, they must be added to your reservation and will receive a boarding pass. Infants must be at least 7 days old and under 2 years Only 1 lap infant per adult is allowed Lap infants do not get t...
  6. What times do I need to keep in mind to ensure I make my flight?

    To help your trip go smoothly, follow this timeline:  •     2 hours before departure  – Arrive at the airport •     60 minutes before departure  – Check-in and bag drop close •     45 minutes before departure  – Be at your gate; boarding begins...
  7. How to add or modify Special Services?

    You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form . On flyfrontier.com  : Under My Trips & Travel Info in the navigation click Manage Tr...
  8. I already booked my flight online, can I still add a rental car afterward?

    Yes! You can still add a rental car after booking your flight. Just go to Manage My Trip on flyfrontier.com. From there, you can reserve a rental car at your destination. The best part? You won’t be charged upfront—you’ll pay when you pick up th...
  9. How can I book Group Travel?

    If you're traveling with a group of 10 or more people, you can submit a request through Frontier’s Group Travel Program . The team will help coordinate your booking and provide fare options.
  10. Can I add a person to my itinerary?

    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on   flyfrontier.com   or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flight...