Popular Articles

  1. What times do I need to keep in mind to ensure I make my flight?

    To help your trip go smoothly, follow this timeline:  •     2 hours before departure  – Arrive at the airport •     60 minutes before departure  – Check-in and bag drop close •     45 minutes before departure  – Be at your gate; boarding begins...
  2. How to add or modify Special Services?

    You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form . On flyfrontier.com  : Under My Trips & Travel Info in the navigation click Manage Tr...
  3. Does Frontier allow transport of human remains?

    No,  Frontier does not accept human remains for shipment. Cremated remains (human or animal), however, may be carried if the container is made of a material like wood or plastic that can be screened by TSA. TSA will not open the con...
  4. Can I apply my voucher to an existing reservation?

    Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.
  5. Can I get a travel credit if I'm unable to travel due to illness?

    Yes. If you’re unable to travel due to a serious communicable disease, you may be eligible for a transferable travel credit valid for five (5) years. Who Qualifies? You may be eligible if: A  government restriction or ban  was issued after t...
  6. Can I add a person to my itinerary?

    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on   flyfrontier.com   or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flight...
  7. What cities does Frontier fly to?

    Frontier flies to  100+  destinations across the  U.S., Mexico, the Caribbean, and Central America.  Whether you're planning a quick getaway or a big adventure, there’s likely a nonstop or connecting route that fits your plans. • Check out our...
  8. Can we purchase our tickets at the airport?

    You can purchase tickets at the airport.  A friendly reminder:  Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions ...
  9. What type of aircraft does Frontier fly?

    Frontier operates an all-Airbus fleet - Airbus A320, and A321. Each plane features a unique animal on its tail — part of our signature style! For seat maps visit our Aircraft Configurations page . To learn more about our unique aircraft tails, vi...
  10. My voucher isn't working, what do I do?

    If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...