Popular Articles

  1. My voucher isn't working, what do I do?

    Last Updated: 06/10/2025 in Vouchers
    If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...

  2. Can I add a person to my itinerary?

    Last Updated: 06/03/2025 in My Booking My Trip
    You can’t add someone directly to your existing reservation, but you can  book a separate ticket  for them on  flyfrontier.com  or in the  Frontier app. Each traveler needs their own reservation, but you can still coordinate your flights to t...

  3. What type of aircraft does Frontier fly?

    Last Updated: 07/07/2025 in Airport Information
    Frontier operates an all-Airbus fleet - Airbus A320, and A321. Each plane features a unique animal on its tail — part of our signature style! For seat maps visit our Aircraft Configurations page . To learn more about our unique aircraft tails, vi...

  4. How can I find my reservation?

    Last Updated: 06/03/2025 in My Booking My Trip
    No worries — it’s quick and easy! Just go to the  Manage Trip  section on flyfrontier.com or  My Trips  in the Frontier app and enter your last name along with your 6-character confirmation code. If you’re not sure where to find your confi...

  5. What do I do if an item is missing?

    Last Updated: 07/10/2025 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    We're so sorry to hear that! We’re here to help.  Here's what you need to know: Missing an item from your checked bag? Click here Missing an item you left on board the aircraft or at the airport? Just fill out this form to report online . ...

  6. Can we purchase our tickets at the airport?

    Last Updated: 04/26/2023 in My Booking Fares & Payment
    You can purchase tickets at the airport.  A friendly reminder:  Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions th...

  7. How to add or modify Special Services?

    Last Updated: 06/16/2025 in Special Services
    You can add or modify Special Service requests through the FlyFrontier website, mobile app or through our Accessibility Request Form . On flyfrontier.com  : Under My Trips & Travel Info in the navigation click Manage Trav...

  8. My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free?

    Last Updated: 02/18/2019 in Discount Den
    Unfortunately, they do not qualify. They must be 14 years of age or younger at the time of the booking to qualify for the Kids Fly Free program.

  9. My flight is delayed less than 3 hours, what should I expect?

    Last Updated: 07/10/2025 in Change & Cancel Policies
    If your flight is delayed by less than 3 hours, we recommend checking the most up-to-date flight information by visiting our Flight Status page   or using the Frontier mobile app. This will provide real-time updates on your d...

  10. What cities does Frontier fly to?

    Last Updated: 06/03/2025 in Airport Information
    Frontier flies to  100+  destinations across the  U.S., Mexico, the Caribbean, and Central America.  Whether you're planning a quick getaway or a big adventure, there’s likely a nonstop or connecting route that fits your plans. • Check out our...