Popular Articles

  1. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  2. Can I have someone else use my voucher?

    Last Updated: 12/18/2020 in Vouchers
    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.

  3. How do I update my payment information?

    Last Updated: 08/05/2022 in My Account
    Make booking flights or your Discount Den Renewals easy by keeping your payment information updated. You can update your payment information anytime at flyfrontier.com . For help updating your payment information you can follow the steps below: ...

  4. Can I get a refund on my bags?

    Last Updated: 04/26/2023 in Bags and Seats Bags & Seats General Info
    At this time, all optional services (bags and seats) are non-refundable.

  5. How does TSA PreCheck work?

    Last Updated: 11/18/2020 in Airport Information
    TSA Pre✔® is a pre-screening initiative offered by the U.S. Transportation Security Administration (TSA) to help make your travel easier by saving you time and stress. This option is only available for our flights if you book on flyfrontier.com. On...

  6. Military Personnel Bags

    Last Updated: 02/27/2025 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members   onboard. Active U.S. military personnel and their accompanying spouse and children, when presenting either a valid/unexpired  C...

  7. Information for customers who are nursing or traveling with formula and other baby items

    Last Updated: 04/26/2023 in Traveling with Children or Pets
    Formula, breast milk, toddler drinks, and baby/toddler food (to include puree pouches) in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage. For more information about traveling with formula and baby items, visit ...

  8. How do I book a GoWild! flight?

    Last Updated: 11/21/2023 in GoWild! All-You-Can-Fly Pass
    Step 1 : Log in with your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com (not the Frontier mobile app) Step 2 : Search for a flight to see the GoWild! Pass seats available Step 3 : You will see 3 different options for...

  9. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Last Updated: 04/13/2023 in Vouchers
    When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.

  10. Can I apply my voucher to an existing reservation?

    Last Updated: 12/18/2020 in Vouchers
    Vouchers can only be applied during the time of initial booking and cannot be applied to an existing reservation.