Popular Articles

  1. What is Flight Flexibility?

    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfro...
  2. Can I have someone else use my voucher?

    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.
  3. How do I sign up for flight status email notification?

    You will automatically receive flight status email updates regarding your flight!
  4. Will I get my voucher back if my flight is cancelled?

    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.
  5. Does Frontier allow transport of human remains?

    No,  Frontier does not accept human remains for shipment. Cremated remains (human or animal), however, may be carried if the container is made of a material like wood or plastic that can be screened by TSA. TSA will not open the con...
  6. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...
  7. Can we purchase our tickets at the airport?

    You can purchase tickets at the airport.  A friendly reminder:  Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions ...
  8. How do I find and add my Known Traveler Number to my reservation?

    If you're a member of a Trusted Traveler Program, your  Known Traveler Number (KTN)  — also called your  PASS ID  — is printed on the back of your membership card. You can also find it by logging into your GOES or TTP account. To add your KTN ...
  9. Can I apply my voucher to an existing reservation?

    Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.
  10. What are the travel periods each pass is eligible for?

    All passes are subject to program terms & conditions, including blackout dates as posted. Not all flights and/or dates within the eligible travel period will be available to book. Annual Passes: 2026-2027 GoWild Annual Pass: May 1, 2026 - Apr...