Popular Articles

  1. Can I change my designated companion after booking?

    No, once a companion is added to a booking, it cannot be changed. Make sure to confirm your companion's information before completing the booking.   ...
  2. Can I bring Smart Luggage on my Flight?

    Smart luggage—bags with built-in features like USB chargers, GPS tracking, or digital scales—often use lithium-ion batteries. For everyone’s safety, Frontier has specific rules for traveling with these bags. Smart bags are not allowed if: • Th...
  3. Can the companion travel benefit be used with other promotions or discounts?

    The companion travel benefit cannot be combined with  GoWild ! bookings or other free or promotional fare types. Standard fare rules apply.   ...
  4. What to do if my wheelchair or scooter is damaged?

    Your Rights and Available Assistance Filing a Claim:  You have the right to file a claim with Frontier Airlines. Claims can be filed: Directly with an airport agent at the Frontier Airlines baggage service office. Online via our  bagga...
  5. What happens if I or my companion misses the flight?

    No-shows for either the primary ticket holder or the companion are subject to Frontier Airlines' standard Contract of Carriage. Repeated no-shows or abuse of the companion travel benefit may result in penalties or loss of privileges.   ...
  6. How do I add my companion?

    To add a companion:   Log in to your Frontier Miles account before booking.   Select your flight and  proceed  to payment.   Add your companion’s Frontier Miles account number and details during the booking pro...
  7. What happens if I cancel or change my flight?

    If you cancel or change your flight, the companion’s travel will also be canceled or changed. Standard Frontier Airlines cancellation and change policies apply, including fees where applicable.   ...
  8. What are the taxes and fees for the companion’s ticket?

    Companions only pay government taxes and fees, which start at $5.60 per one-way flight. The exact amount will depend on the flight route and applicable taxes.   ...
  9. What happens if my Elite Status expires?

    If your Platinum or Diamond Elite Status expires, you will no longer have access to the companion travel benefit. However, any existing bookings made while your status was active will still honor the benefit.   ...
  10. Can I use my companion travel benefit on Award Flights?

    Yes, you can redeem Travel Miles for Award Flights and  utilize  your companion travel benefit.  However, please note that companion travel bookings using Travel Miles cannot be made on flyfrontier.com or through the mobile app at this time. ...