Updated Articles

  1. How Do I Contact Frontier Airlines?

    Last Updated: 04/23/2024 in Contact Us
    CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our  customer service page  for our contact options. HUMAN RESOURCES The Frontier ...

  2. I want to submit a question, comment, or complaint

    Last Updated: 04/23/2024 in Contact Us
    We are working with full effort to give our customers Low Fares Done Right .  Please submit any questions, comments, or complaints through one of the following channels: Chat With Us Simply visit our Contact US page and click th...

  3. Can I bring sporting or musical equipment with me?

    Last Updated: 04/23/2024 in Bags and Seats Bags & Seats General Info
    We understand that our travelers often fly with more than simply socks, underwear and a toothbrush. For anything that won’t fit in your suitcase or needs special handling, see the Special & Fragile Items list. ...

  4. What identification or documents do I need in order to travel?

    Last Updated: 04/15/2024 in My Booking My Trip
    For travel within the United States Travelers 18 years of age and older are required to show a valid, current U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant f...

  5. How are Miles and Points earned?

    Last Updated: 04/15/2024 in FRONTIER Miles
    There are many ways to earn  Miles and Point!   Spend :  Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com.   Use your   FRONTIER Airlines World Mastercard:     You’ll&nb...

  6. How do I check-in for my flight?

    Last Updated: 04/15/2024 in Check-In
    You can check into your flight multiple ways. See the options below for more information! Mobile Check-In: Save time and money with the Frontier mobile app. Download our free mobile app for iOS and Android to book and manage travel, c...

  7. Where is the mobile boarding pass available?

    Last Updated: 04/11/2024 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  8. When do I need to check in for my flight?

    Last Updated: 04/11/2024 in Check-In
    We don't want you to miss your flight! Check-In Times: For most flights, you can check in on the Frontier app starting 24 hours before your flight's scheduled departure time.  We recommend you arrive at least 2 hours before depa...

  9. Can I still get a printed boarding pass?

    Last Updated: 04/11/2024 in Check-In
    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available f...

  10. I am having trouble checking in, what should I do?

    Last Updated: 04/11/2024 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...