Updated Articles

  1. Can I get a travel credit if I'm unable to travel due to illness?

    Yes. If you’re unable to travel due to a serious communicable disease, you may be eligible for a transferable travel credit valid for five (5) years. Who Qualifies? You may be eligible if: A  government restriction or ban  was issued after t...
  2. Can I use the companion travel benefit on all flights?

    The companion travel benefit is valid for all Frontier Airlines flights, except for bookings made through the  GoWild ! Pass program   bookings made with miles  Standard fare rules and conditions apply to all companion travel bo...
  3. Who can I designate as my companion?

    You can choose any Frontier Miles member as your companion. They must have a valid Frontier Miles account number and be added to your booking at the time of purchase.   ...
  4. How does the companion travel benefit work?

    When you book a flight as a Platinum or Diamond member, you can add a companion to your booking at the time of purchase. Your companion will only pay the government taxes and fees for their ticket, starting at $5.60, while you pay the full fare....
  5. I’m a Frontier Airlines Credit Cardholder. How can I earn Platinum or Diamond Status to unlock this benefit?

    As a Frontier Airlines Credit Cardholder, you earn Elite Status Points with every dollar spent. Use your card for everyday purchases like dining and travel to earn points faster. Once you reach 50,000 points (Platinum) or 100,000 points (Diamon...
  6. What happens if I or my companion misses the flight?

    No-shows for either the primary ticket holder or the companion are subject to Frontier Airlines' standard Contract of Carriage. Repeated no-shows or abuse of the companion travel benefit may result in penalties or loss of privileges.   ...
  7. Can the companion travel benefit be used with other promotions or discounts?

    The companion travel benefit cannot be combined with  GoWild ! bookings or other free or promotional fare types. Standard fare rules apply.   ...
  8. What are the taxes and fees for the companion’s ticket?

    Companions only pay government taxes and fees, which start at $5.60 per one-way flight. The exact amount will depend on the flight route and applicable taxes.   ...
  9. What happens if my Elite Status expires?

    If your Platinum or Diamond Elite Status expires, you will no longer have access to the companion travel benefit. However, any existing bookings made while your status was active will still honor the benefit.   ...
  10. How do I add my companion?

    To add a companion:   Log in to your Frontier Miles account before booking.   Select your flight and  proceed  to payment.   Add your companion’s Frontier Miles account number and details during the booking pro...