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Last Updated: 10/01/2026
in Special Services
Let us know if you need assistance at the airport, including boarding or exiting the aircraft. While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the...
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Last Updated: 09/30/2026
in Special Services
Frontier accepts certain batteries, battery-powered devices, wheelchairs, scooters, and other mobility devices. Requirements depend on the battery type, battery size, condition, and how the item is packed. Mobility devices and batter...
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Last Updated: 09/24/2026
in Change & Cancel Policies
Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. For bookings made on or before June 4, 2026, customers will pay a $99 cancellation fee per ...
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Last Updated: 09/24/2026
in Change & Cancel Policies
Yes. Change fees depend on your fare type and how close you are to your departure date.
If you Purchased a Basic Fare or Standard Ticket on or before June 4, 2026: 60+ days before departure: No change fee 59 to 7 days before depa...
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Last Updated: 09/24/2026
in Change & Cancel Policies
Frontier tickets are generally non-refundable .
Refund to original form of payment is only available if:
Refund within 24 Hours of Booking: You cancel within 24 hours of bookin...
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The companion travel benefit is valid for all Frontier Airlines flights, except for bookings made through the GoWild Pass program or Miles Flights The companion travel benefit cannot be combined with any free or promotional fare types. Standar...
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Last Updated: 09/21/2026
in My Booking Fares & Payment
All tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure. ...
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What should I know when traveling with a small child? • Infants under 2 can fly free on an adult’s lap (must be at least 7 days old) • Passengers under age 2 traveling internationally as lap children (not purchasing a seat) are subje...
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Yes! We allow domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds on flights within the U.S. for a one-way fee . Pets travel in the cabin with you — we do not transport pets in the cargo hold. Important guid...
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Last Updated: 09/15/2026
in Check-In
If you are traveling to or from Colombia, you are required to complete Colombia's Check-Mig registration before your flight. Check-Mig is a free online form administered by Colombian immigration authorities that collects traveler information, in...