Updated Articles

  1. Can I still get a printed boarding pass?

    Last Updated: 04/11/2024 in Check-In
    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available f...

  2. I am having trouble checking in, what should I do?

    Last Updated: 04/11/2024 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...

  3. What is Discount Den?

    Last Updated: 03/27/2024 in Discount Den
    With a yearly Discount Den® subscription you will have exclusive access to Frontier’s lowest available fares (DEN DEALS) across our routes all year long. The lower fares are available for up to 9 people on your itinerary, as long as you...

  4. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 03/12/2024 in FRONTIER Miles
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard&n...

  5. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 03/12/2024 in Bags and Seats Bags & Seats General Info
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard&n...

  6. What is a bundle?

    Last Updated: 03/12/2024 in My Booking Bundling Travel Extras
    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections.    For more information visit our website .  ...

  7. How do I add my FRONTIER Miles number to my existing reservation?

    Last Updated: 03/11/2024 in FRONTIER Miles
    Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and se...

  8. What is Premium Seating?

    Last Updated: 03/07/2024 in Bags and Seats Bags & Seats General Info
    Want extra legroom for you and your family? Purchase Premium seating during booking or check in for extra legroom and space to make your flight more enjoyable.  Premium seating options are limited and go fast. So, if you’re interested in a l...

  9. Do I get a refund if my flight is changed or cancelled by Frontier?

    Last Updated: 03/07/2024 in Change & Cancel Policies
    We will provide a refund for a cancelled flight if you do not travel on the protection options we offer. This refund will be for your fare, as well as any optional services paid for the flights you do not take, including seat assignments and baggage...

  10. Can I get a refund if I cancel my flight?

    Last Updated: 03/07/2024 in Change & Cancel Policies
    Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my...