Updated Articles

  1. How can I get my purchase receipt or itinerary resent to me via email or printed?

    You can access your purchase receipt, itinerary, or confirmation email in two ways only: through the Frontier website or the FlyFrontier app. On the flyfrontier.com  website: Go to Manage Trip Enter your Last Name and Confirmation C...
  2. How do I access my insurance policy or learn what my travel insurance covers?

    Review the email from Travel Guard sent when you purchased your travel insurance plan. It includes your Policy of Insurance and full coverage details. Check the Travel Guard email sent when you purchased your plan. It includes your Policy of I...
  3. Where can I buy a Frontier gift card?

    Frontier Airlines does not currently offer gift cards for purchase anywhere.
  4. Can a child travel alone?

    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. ...
  5. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings...
  6. Can I bring a car seat onboard?

    Yes! You can bring a  Federal Aviation Administration (FAA)-approved  car seat if you’ve purchased a seat for your child. Here’s what to know: • FAA-approved car seats will have an air-travel-approved label • If there’s no label, the car sea...
  7. What is included in my fare?

    Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in add...
  8. My bag is delayed, what should I do?

    If your bag is delayed, please report it to a Frontier representative at the airport as soon as possible so we can begin tracking and recovery. If you're unable to report it at the airport, you can submit a claim through our Delayed Baggage For...
  9. Do you allow pets on the plane and how do I add them to my reservation?

    Yes! We allow  domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds  on flights within the  U.S. for a one-way fee . Pets travel in the cabin with you — we do not transport pets in the cargo hold. Important guid...
  10. How do I use a Companion Certificate?

    To use a Companion Certificate, start by booking a flight and searching for a round-trip fare with two or more passengers. If you have a Companion Certificate available, a notification will appear at the top of the Flight Selection page indicatin...