Updated Articles

  1. Do I get a refund if my flight is changed or cancelled by Frontier?

    Last Updated: 07/10/2025 in Change & Cancel Policies
    Yes, i f   you  didn’t  take your Frontier flight  which experienced a cancellation or significant schedule change or delay (greater than 3 hours for domestic flights, or greater than 6 hours for international flights ), or   d...

  2. My flight is delayed less than 3 hours, what should I expect?

    Last Updated: 07/10/2025 in Change & Cancel Policies
    If your flight is delayed by less than 3 hours, we recommend checking the most up-to-date flight information by visiting our Flight Status page   or using the Frontier mobile app. This will provide real-time updates on your d...

  3. Can I get a refund if I cancel my flight?

    Last Updated: 07/10/2025 in Change & Cancel Policies
    Frontier tickets are  generally  non-refundable .   Refund to  original  form of payment is only available if:   Refund within 24 Hours of Booking:  You cancel within 24 hours of  booking  and your flight is 7 or m...

  4. Can I use multiple vouchers on the same reservation?

    Last Updated: 07/07/2025 in Vouchers
    Yes! You can apply more than one voucher when booking on flyfrontier.com or in Frontier app. At the payment screen, select “Frontier Voucher”, enter each voucher number, and click Retrieve.

  5. Can I apply my voucher to an existing reservation?

    Last Updated: 07/07/2025 in Vouchers
    Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.

  6. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Last Updated: 07/07/2025 in Vouchers
    Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...

  7. Will I get my voucher back if my flight is cancelled?

    Last Updated: 07/07/2025 in Vouchers
    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.

  8. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 07/07/2025 in Bags and Seats Bags & Seats General Info
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFr...

  9. Military Personnel Bags

    Last Updated: 07/07/2025 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members   onboard. Active U.S. military personnel and their accompanying spouse and children, when presenting either a valid/unexpired  C...

  10. What is my travel credit number?

    Last Updated: 07/07/2025 in My Booking Fares & Payment
    Your travel credit will be the confirmation code from your original booking. This is a combination of six characters – letters and numbers.