Updated Articles

  1. Do I get a refund if my flight is changed or cancelled by Frontier?

    Last Updated: 09/04/2024 in Change & Cancel Policies
    If you do not travel on the protection options we offer, you are eligible for a refund, to rebook, or to cancel and receive a credit shell valid for 5 years from date of cancellation. This refund will be for your fare, as well as any optional ser...

  2. What should I expect if Frontier cancels or changes my flight?

    Last Updated: 09/04/2024 in Change & Cancel Policies
    There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  In the event, you...

  3. My flight is significantly delayed, what should I expect?

    Last Updated: 09/04/2024 in Change & Cancel Policies
    We know there are times when things  don’t  go as planned. In the event your flight is delayed more than 3 hours (180 minutes),  or your international flight is delayed more than 6 hours (360 minutes) ,  you will be sent a link to...

  4. What if I need to change my plans?

    Last Updated: 08/26/2024 in Change & Cancel Policies
    For more information on our change/cancel policies click here

  5. When will new cardholders receive their free checked bag benefit?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    New cardholders will start enjoying the free checked bag benefit  immediately  after activation.   ...

  6. Who is eligible for the free checked bag benefit?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    As a primary cardholder of the FRONTIER Airlines World Mastercard, you enjoy the benefit of 2 free checked bags on Frontier Airlines-operated flights.   ...

  7. Are authorized users on the account eligible for the free checked bag benefit?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    While the free checked bag benefit is a great  perk , it is exclusively for the primary cardholder. Authorized users will not receive this benefit.   ...

  8. How do I qualify for the free checked bag benefit?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    If you are the primary cardholder of the FRONTIER Airlines World Mastercard, you are already qualified! No  additional   spend  thresholds or opt-ins are  required . You can start enjoying this benefit  immediately .   ...

  9. How do I get my free checked bags when booking?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    To use your free checked bag benefit, make sure to book your tickets directly through FlyFrontier.com or the Frontier Airlines Mobile App using your FRONTIER Airlines World Mastercard. Please note that tickets  purchased  from third parties (e.g...

  10. What if when booking, I am not seeing the two free checked bags?

    Last Updated: 08/14/2024 in Bags and Seats FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    Ensure you are logged into your Frontier Miles account linked to your FRONTIER Airlines World Mastercard to see your free checked bags.   ...