Updated Articles

  1. How do I use a Voucher?

    You can redeem your voucher when booking your flights on flyfrontier.com  or in the Frontier app . At the payment screen, select “Frontier Voucher” and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...
  2. How does Kids Fly Free Work?

    Kids Fly Free is a special benefit for Discount Den® members. When you book an eligible flight, one child under 15 can fly for free with every adult Discount Den fare purchase. The child must be on the same reservation as the adult, and the offer ...
  3. What travel benefits are included with Elite Status?

    Elite Silver    Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge:   Priority Customer Care online chat   No Change/...
  4. How do I update my contact information?

    Log in to your account on FlyFrontier.com or in Frontier app, go to "My Profile," and update your contact information. ...
  5. Who can use the GoWild! Pass™ and how does it work?

    To enroll in the GoWild! Pass™:  You must be 18+ and a U.S. resident The pass holder must be a FRONTIER Miles member (enrollment is automatic if not already a member)  Only the pass holder can use the benefits — it’s non-transferable  ...
  6. Can I fly while I am pregnant?

    Yes, you can fly while pregnant. If you're in your ninth month, check with your doctor before traveling Air travel is generally safe, but may carry risks like complications or early labor By flying with Frontier, pregnant passengers ackno...
  7. Does my infant need a boarding pass?

    Yes. Even if your infant is flying on your lap, they must be added to your reservation and will receive a boarding pass. Infants must be at least 7 days old and under 2 years Only 1 lap infant per adult is allowed Lap infants do not get t...
  8. Will my family be seated together?

    Yes — if your reservation includes a child 13 or younger, we’ll guarantee they sit next to an accompanying adult (over 13) at no extra cost, as long as: You’re all on the same reservation Adjacent seats are available at booking You select...
  9. How do I learn more about what travel insurance covers?

    Review the email from Travel Guard sent when you purchased your plan  It includes your Policy of Insurance and full coverage details  For questions, contact Travel Guard using the phone number in your policy documents or visit the Travel ...
  10. May I have a receipt / Itinerary for my purchase?

    Yes! You can view, print, or email your itinerary and receipt using either the website or the FlyFrontier app: On the Website: Go to Manage Trip Enter your Last Name and Confirmation Code You can then: Print your confirmation ...