Updated Articles

  1. Can I receive Miles and Points for travel completed prior to enrolling in the FRONTIER Miles program?

    Last Updated: 03/11/2026 in FRONTIER Miles Earning & Redeeming Miles
    Yes, so long as travel was completed within 180 days, you may receive Miles and Points for travel completed prior to joining.   ...

  2. What is the Frontier Miles Buy Back?

    Last Updated: 03/05/2026 in FRONTIER Miles Managing Your FRONTIER Miles
    The buy back program provides an option for members to buy back/reinstate miles that expired for a low reinstatement fee. The cost to reinstate miles is based on the below chart:                  Expired Miles                         ...

  3. My Travel Miles expired, why did I not receive any notifications?

    Last Updated: 03/05/2026 in FRONTIER Miles Managing Your FRONTIER Miles
    We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of state...

  4. Military Personnel Bags

    Last Updated: 03/03/2026 in Bags and Seats Bags & Seats General Info
    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military service members onboard. Active U.S. military personnel and their accompanying spouse and children, when the active‑duty member is present and traveling on the same itinerary, and ...

  5. What form of payment does Frontier accept?

    Last Updated: 03/03/2026 in My Booking Fares & Payment
    Frontier Airlines accepts the following payment methods : Credit and Debit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting...

  6. What travel benefits are included with Elite Status?

    Last Updated: 03/02/2026 in FRONTIER Miles Managing Your FRONTIER Miles
    Elite Silver    Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge:   Priority Customer Care online chat   No Change/Ca...

  7. How much does Frontier charge for bags?

    Last Updated: 02/27/2026 in Bags and Seats Bags & Seats General Info
    Every ticket purchased through Frontier includes a free personal item. Carry-on and checked bags can be purchased individually or as a part of the bundle. Bag prices vary depending on your travel dates and when you purchase them. For the most accu...

  8. What is Flight Flexibility?

    Last Updated: 02/20/2026 in My Booking My Trip
    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfro...

  9. Voluntary Provision of Emergency Services Program (VPESP)

    Last Updated: 02/20/2026
    The Voluntary Provisions of Emergency Service Program permits qualified law enforcement officers, firefighters and emergency medical technicians to volunteer services during in-flight emergencies. Interested and qualified guests can add this by ...

  10. My voucher isn't working, what do I do?

    Last Updated: 02/20/2026 in Vouchers
    If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...