Updated Articles

  1. How do I cancel my Discount Den Membership?

    You may cancel your Membership in DISCOUNT DEN® at any time by selecting the unsubscribe option within your FRONTIER Miles account profile on the Site. Go to Flyfrontier.com, click on the “Account Sign In” link, and log in to your account. Then cl...
  2. How to combine Frontier Miles accounts?

    If you have duplicate FRONTIER Miles accounts, we can help with merging them. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  3. How to cancel FRONTIER Miles account?

    If you wish to cancel your FRONTIER Miles membership, we can help with this request. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  4. Where can I buy a Frontier bundle?

    Adding a bundle to save on your favorite items is easy! When you book a flight on flyfrontier.com or the Frontier app you will have the option to add your customized bundle to your cart and purchase at checkout. 
  5. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.
  6. Can I extend the validity of my voucher?

    Vouchers are not eligible for extensions. Most vouchers are valid for 90 days from the issue date and must be redeemed before they expire. Although they must be used before they expire, you can book travel as far out as Frontier’s schedule allows....
  7. How do I use a Voucher?

    You can redeem your voucher when booking your flights on flyfrontier.com  or in the Frontier app . At the payment screen, select “Frontier Voucher” and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...
  8. How does Kids Fly Free Work?

    Kids Fly Free is a special benefit for Discount Den® members. When you book an eligible flight, one child under 15 can fly for free with every adult Discount Den fare purchase. The child must be on the same reservation as the adult, and the offer ...
  9. How do I update my contact information?

    Log in to your account on FlyFrontier.com or in Frontier app, go to "My Profile," and update your contact information. ...
  10. Who can use the GoWild! Pass™ and how does it work?

    To enroll in the GoWild! Pass™:  You must be 18+ and a U.S. resident The pass holder must be a FRONTIER Miles member (enrollment is automatic if not already a member)  Only the pass holder can use the benefits — it’s non-transferable  ...