Updated Articles

  1. Safety and Personal Care Assistant

    In some circumstances, we may require that a passenger travel with a safety assistant. The situations below require a continuous safety assistant: The passenger, because of a mental disability, is unable to comprehend or respond appropriately t...
  2. Nuts or Other Allergies

    Due to the presence of food allergens in the snacks served, Frontier Airlines cannot guarantee an allergen-free environment on its flights. We also cannot prevent passengers from bringing products containing nuts or other allergens (e.g. service ani...
  3. Hard of Hearing or Vision Assistance

    If you need assistance for a customer who is deaf/hard of hearing , or is blind/sight impaired , please let us know how we can help. Please identify yourself to our flight crew while onboard, so we can be sure to establish an acceptable means ...
  4. How do I add a pet to my reservation?

    How to Add Pets During Initial Booking Need to add a pet? Here's how to add a pet to your reservation during the initial booking: How to Add Pets to an Existing Booking First, enter your last name and confirmation code to view your trip it...
  5. Information for customers who are nursing or traveling with formula and other baby items

    Formula, breast milk, toddler drinks, and baby/toddler food (to include puree pouches) in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage. For more information about traveling with formula and baby items, visit ...
  6. Can I fly while I am pregnant?

    Yes you can fly while pregnant. If you’re traveling after your eighth month, it’s a good idea to check with your doctor to be sure travel is not restricted. While flying doesn’t usually cause problems during pregnancy, in some cases, traveling by a...
  7. What child restraint systems are accepted on board?

    You may choose to purchase your little one his/her own seat and use an approved car seat on the plane. The seat must have a solid back and seat, restraint straps installed to securely hold the child and a label indicating approval for use on an airc...
  8. Does my infant need a boarding pass?

    Frontier Airlines allows infants from seven days old up to the child’s second birthday to fly free of charge in an adult’s lap. They must be added to your reservation and will have a boarding pass, even if they don't occupy a seat. A maximum of ...
  9. How do I add a child to my reservation?

    If you'd like to add a child to an existing booking, you'll need to chat with us .  Frontier Airlines will no longer accept children traveling alone under the age of 15 years of age. Any child under the age of 15 must be on the same reservation as...
  10. Will my family be seated together?

    When one or more of the passengers on a reservation are 13 years of age or younger, Frontier will guarantee adjacent seats for the child or children and an accompanying adult (over age 13) at no additional cost for all fare types subject to limited ...