Updated Articles

  1. What are the benefits of the GoWild Pass and how much does it cost?

    With the GoWild Pass you'll get: • Unlimited flights to more than 100 destinations through April 2027.  • Confirmed domestic bookings the day before departure.  • Confirmed international bookings starting 10 days before departure.  • The optio...
  2. How do I book a GoWild! flight?

    Booking a GoWild Pass flight is quick and easy on the Frontier website or the mobile app.  • Log in to your Frontier Miles™ account with a valid GoWild Pass at FlyFrontier.com or in the Frontier mobile app.  • Search for your flight to see avail...
  3. How much do taxes, fees, and charges cost per flight?

    GoWild Pass airfare is $0.01 per segment booked. In addition, you pay the government and airport-imposed taxes, fees, and charges in effect at the time of booking. These are the responsibility of the pass holder. No additional carrier interface ch...
  4. What are the travel periods each pass is eligible for?

    All passes are subject to program terms & conditions, including blackout dates as posted. Not all flights and/or dates within the eligible travel period will be available to book. Annual Passes: 2026-2027 GoWild! Annual Pass: May 1, 2026 - Ap...
  5. Can I change the name on my ticket?

    Yes. You may be able to update the name on your ticket while keeping the same itinerary. Whether a fee or documentation is required depends on the type of update requested. Name correction (no fee)  A name correction fixes small spelling or forma...
  6. How Do I Contact Frontier Airlines?

    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call: 602-333-5925 Chat:  Start a live chat Text:  Message us on WhatsApp ...
  7. Can I correct my date of birth (DOB)?

    Yes. DOB corrections are allowed when the booking does not match the traveler’s government‑issued ID. There is no fee when valid documentation is submitted and verified. Requirements:   Government‑issued ID showing the correct date of birt...
  8. Do I need to pay a subscription fee for Discount Den?

    Yes, membership is  $59.99/year  after a  $50 enrollment fee  for new or returning members. Membership will automatically renew for successive one-year terms unless you cancel the membership before midnight, mountain standard time, on the final da...
  9. Can I get a refund for bags or seats?

    Optional services, including bags and seat selections, are generally non-refundable once purchased. However, if you paid for a service and we were unable to provide it—for example, due to a cancellation, significant schedule change, or other ...
  10. Will my bundle be refunded if I cancel my trip?

    Bundles are non‑refundable and are not returned to your original form of payment. However, if you purchased an Economy , Premium , or Business Bundle and cancel your reservation before your flight’s scheduled departure, the full price paid for...