Updated Articles

  1. What travel benefits are included with Elite Status?

    Updates to the Frontier Miles™ program have been announced. Changes to miles and points earning will take effect for bookings made on or after September 1, 2026, and updates to Elite Status benefits will take place for bookings made on or aft...
  2. Who can use the GoWild Pass™ and how does it work?

    To enroll in the GoWild Pass™:  You must be 18+ and a U.S. resident The pass holder must be a Frontier Miles™ member (enrollment is automatic if not already a member)  Only the pass holder can use the benefits — it’s non-transferable  ...
  3. Where can I find my history of payments, refunds, and credit card charges?

    You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page . Enter your last name and confirmation code. From there, scroll to the payment section on your booking page.  If you a Frontier Miles™ m...
  4. What is a Companion Certificate?

    A Companion Certificate is a one‑time use certificate that lets you bring a plus one on an eligible round‑trip flight. You only need to pay the government taxes and fees, which start at $15.60.  You can bring anyone you choose, so long as that...
  5. What is Family Pooling?

    Family Pooling is a way for a group of up to 8 people to share their Frontier Miles ™ . The eligible Frontier Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join an...
  6. What is Frontier Miles?

    Frontier Miles™ is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, and sin...
  7. What information must I provide to receive the free checked bag benefit?

    Simply provide the Frontier Miles ™ account number associated with your Frontier Airlines World Mastercard® credit card when making reservations to enjoy the free checked bag benefit. ...
  8. I am having trouble logging into my account, what do I do?

    No worries—it happens! You can reset your password  on the website or in the app : • Select  Log in or sign up . • Tap or click  Forgot Password? • Enter the  email address  or  Frontier Miles ™ number  linked to your account. ◦ Not s...
  9. How to combine Frontier Miles accounts?

    If you have duplicate Frontier Miles™ accounts, we can help with merging them. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  10. How to cancel Frontier Miles account?

    If you wish to cancel your Frontier Miles™ membership, we can help with this request. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.