Updated Articles

  1. How do I sign up for Discount Den?

    With a DISCOUNT DEN ® membership you will have   exclusive   access to Frontier’s LOWEST fares guaranteed. Savings last all year long and the more you fly, the more you save! To learn more and to sign-up visit out Discount Den page ! ...
  2. How do I update my payment information on file for my memberships?

    Make booking flights or your Discount Den Renewals easy by keeping your payment information updated. For help updating your payment information you can follow the steps below: Go to flyfrontier.com Click Log in Enter your login inform...
  3. Why is my voucher not applying correctly for the full amount?

    Most vouchers cover the airfare only of a booking and do not include the taxes and fees or optional services (e.g., bags, seats).  Please check the terms and conditions associated with your voucher for more details. The red arrow below is an exam...
  4. What are the Discount Den Benefits?

    There are so many benefits to DISCOUNT DEN ! As a member, you'll earn FRONTIER Miles for every flight Be the first to hear about new offers, promotions and hot new destinations On valid Kids Fly Free flights, one kid under 15 can fly for f...
  5. Are there any restrictions on how many bags I can bring?

    The FAA has limited passengers flying within the United States to one piece of carry-on baggage and one personal item per passenger. Personal items may include: think purses, totes, computer bags, briefcases, diaper bags and kids backpacks.  Yo...
  6. Do you serve alcohol on board?

    Wines, beers, and a variety of spirits are all available for purchase inflight. 
  7. Does Frontier ship cargo?

    Frontier Airlines does not ship cargo. 
  8. Can I get a refund on my bags?

    At this time, all optional services (bags and seats) are non-refundable.
  9. Is there an advantage to paying for my bags in advance?

    The cheapest time to purchase a checked bag or carry-on bag is at initial booking! Bags cost more at the airport and are most expensive at the gate.  Need to add bags to your trip? Find out how to purchase a bag here .  ...
  10. Customers Requiring Extra Seat Space

    Customers who are unable to lower both armrests and/or who compromise any portion of adjacent seat or aisle should book two seats prior to travel. The armrest is considered to be the definitive boundary between seats. Additionally, armrests (when fu...