Updated Articles

  1. How Do I Contact Frontier Airlines?

    Last Updated: 04/09/2026
    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call: 602-333-5925 Chat:  Start a live chat Text:  Message us on WhatsApp ...

  2. Can I change the name on my ticket?

    Last Updated: 04/09/2026 in Change & Cancel Policies
    You can request a name change if you're keeping the same itinerary. Here's how it works: To change the name only (same itinerary): • Pay any fare difference  between your original ticket and the current fare • Pay a $75 name change fee ...

  3. Can I correct my date of birth (DOB)?

    Last Updated: 04/08/2026 in Change & Cancel Policies
    Yes. DOB corrections are allowed when the booking does not match the traveler’s government‑issued ID. There is no fee when valid documentation is submitted and verified. Requirements:   Government‑issued ID showing the correct date of birt...

  4. Do I need to pay a subscription fee for Discount Den?

    Last Updated: 04/07/2026 in Discount Den
    Yes, membership is  $59.99/year  after a  $50 enrollment fee  for new or returning members. Membership will automatically renew for successive one-year terms unless you cancel the membership before midnight, mountain standard time, on the final da...

  5. Can I get a refund for bags or seats?

    Last Updated: 04/01/2026 in Bags and Seats Bags & Seats General Info
    Optional services, including bags and seat selections, are generally non-refundable once purchased. However, if you paid for a service and we were unable to provide it—for example, due to a cancellation, significant schedule change, or other ...

  6. Will my bundle be refunded if I cancel my trip?

    Last Updated: 03/31/2026 in My Booking Bundling Travel Extras
    Bundles are non‑refundable and are not returned to your original form of payment. However, if you purchased an Economy , Premium , or Business Bundle and cancel your reservation before your flight’s scheduled departure, the full price paid for...

  7. Are codeshare flights eligible for the free checked bag benefit?

    Last Updated: 03/27/2026 in FRONTIER Airlines World Mastercard FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    The benefit applies to Frontier Airlines World Mastercard® credit cardmembers on Frontier Airlines–operated flights only. Codeshare segments operated by other airline partners are not eligible. ...

  8. Can I use the free checked bag benefit for every Frontier operated flight?

    Last Updated: 03/27/2026 in FRONTIER Airlines World Mastercard FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    Yes,  Frontier Airlines World Mastercard®  credit cardmembers can enjoy the free checked bag benefit on every Frontier‑operated flight with no limit on usage.

  9. What Should I Do If I Need Extra Seat Space?

    Last Updated: 03/27/2026 in Special Services
    For your comfort and safety, if you’re unable to fully lower both armrests or require space from a neighboring seat or the aisle, we kindly ask that you book two seats prior to travel. When fully lowered, the armrest defines the space for each se...

  10. Can cardmembers use the free checked bag benefit at check-in?

    Last Updated: 03/27/2026 in FRONTIER Airlines World Mastercard FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    Absolutely! Frontier Airlines World Mastercard® credit cardmembers can use the free checked bag benefit when checking in via the Frontier Airlines mobile app or at FlyFrontier.com. If checking in at the airport, visit the check-in counter to ha...