Updated Articles

  1. How can I book Group Travel?

    Last Updated: 08/24/2023 in My Booking Fares & Payment
    At this time, Frontier does not currently offer group travel (10 or more passengers on the same itinerary). If you’d like to travel in a larger group, we encourage you to make multiple reservations with up to nine passengers on each. Browse our deal...

  2. I purchased a travel insurance plan when I was booking through your site, and I have a question about my insurance, who should I contact?

    Last Updated: 08/08/2023 in My Booking My Trip
    Please refer to, and review, the fulfillment that was emailed to you by the Travel Guard at the time of purchase. The email will include your Policy of Insurance and other details of your travel insurance plan. Should you have any questions after re...

  3. Self-Service Kiosks

    Last Updated: 07/19/2023 in Airport Information
    Many airports have introduced a self-serve kiosk. The self-service kiosks can be used to self-tag your checked bags. Here is how to use the self-service kiosks at the airport.  1. Locate the kiosks : you will see a row of kiosks, which look like...

  4. Can I bring a battery-powered wheelchair or mobility aid on the plane?

    Last Updated: 06/20/2023 in Special Services
    Federal regulations allow a lithium ion, spillable (wet cell) or non-spillable (dry cell) battery to remain installed only if it is securely attached to the mobility device, the battery housing provides protection from damage, and the terminals are ...

  5. What if I don’t want the schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be options avai...

  6. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  7. I am having trouble logging into my account, what do I do?

    Last Updated: 04/28/2023 in My Account
    For help logging into your account you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. If you don't know your password, click Forgot Password .  4. Fill out an email associated with your FRONTIER Miles accoun...

  8. How do I change my password?

    Last Updated: 04/28/2023 in My Account
    For help updating your password information you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. Enter your login information 4. Click Log In 5. You will be brought to the main page 6. Click your name on ...

  9. What cities does Frontier fly to?

    Last Updated: 04/28/2023 in Airport Information
    Visit our route map to see all the amazing destinations Frontier flies!

  10. What type of aircraft does Frontier fly?

    Last Updated: 04/28/2023 in Airport Information
    We are proud to fly an all Airbus fleet. For more information of all our aircraft types and seat maps, visit our Aircraft Configurations page .  To learn more about our unique aircraft tails, visit our Plane Tails page .  ...