Updated Articles

  1. What are the Discount Den Benefits?

    There are so many benefits to DISCOUNT DEN ! As a member, you'll earn FRONTIER Miles for every flight Be the first to hear about new offers, promotions and hot new destinations On valid Kids Fly Free flights, one kid under 15 can fly for f...
  2. Are there any restrictions on how many bags I can bring?

    The FAA has limited passengers flying within the United States to one piece of carry-on baggage and one personal item per passenger. Personal items may include: think purses, totes, computer bags, briefcases, diaper bags and kids backpacks.  Yo...
  3. Do you serve alcohol on board?

    Wines, beers, and a variety of spirits are all available for purchase inflight. 
  4. Does Frontier ship cargo?

    Frontier Airlines does not ship cargo. 
  5. Can I get a refund on my bags?

    At this time, all optional services (bags and seats) are non-refundable.
  6. Is there an advantage to paying for my bags in advance?

    The cheapest time to purchase a checked bag or carry-on bag is at initial booking! Bags cost more at the airport and are most expensive at the gate.  Need to add bags to your trip? Find out how to purchase a bag here .  ...
  7. Customers Requiring Extra Seat Space

    Customers who are unable to lower both armrests and/or who compromise any portion of adjacent seat or aisle should book two seats prior to travel. The armrest is considered to be the definitive boundary between seats. Additionally, armrests (when fu...
  8. Safety and Personal Care Assistant

    In some circumstances, we may require that a passenger travel with a safety assistant. The situations below require a continuous safety assistant: The passenger, because of a mental disability, is unable to comprehend or respond appropriately t...
  9. Nuts or Other Allergies

    Due to the presence of food allergens in the snacks served, Frontier Airlines cannot guarantee an allergen-free environment on its flights. We also cannot prevent passengers from bringing products containing nuts or other allergens (e.g. service ani...
  10. Hard of Hearing or Vision Assistance

    If you need assistance for a customer who is deaf/hard of hearing , or is blind/sight impaired , please let us know how we can help. Please identify yourself to our flight crew while onboard, so we can be sure to establish an acceptable means ...