Updated Articles

  1. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  2. I am having trouble logging into my account, what do I do?

    Last Updated: 04/28/2023 in My Account
    For help logging into your account you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. If you don't know your password, click Forgot Password .  4. Fill out an email associated with your FRONTIER Miles accoun...

  3. How do I change my password?

    Last Updated: 04/28/2023 in My Account
    For help updating your password information you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. Enter your login information 4. Click Log In 5. You will be brought to the main page 6. Click your name on ...

  4. What cities does Frontier fly to?

    Last Updated: 04/28/2023 in Airport Information
    Visit our route map to see all the amazing destinations Frontier flies!

  5. What type of aircraft does Frontier fly?

    Last Updated: 04/28/2023 in Airport Information
    We are proud to fly an all Airbus fleet. For more information of all our aircraft types and seat maps, visit our Aircraft Configurations page .  To learn more about our unique aircraft tails, visit our Plane Tails page .  ...

  6. Does Frontier have a lost and found?

    Last Updated: 04/28/2023 in Airport Information
    We do have a lost and found. To properly guide the search process, please fill out the form as accurately as possible. Although we are not liable for the replacement of the misplaced item, we will do our best to locate and reunite you with your misp...

  7. Do I need to wear a mask on the plane or in the airport?

    Last Updated: 04/28/2023 in Airport Information
    Frontier Airlines customers, crew members and other team members are no longer required to wear masks onboard Frontier aircraft.  For international travel, mask requirements remain dependent on the arrival/departure country’s regulations. Individ...

  8. How do I sign up for Discount Den?

    Last Updated: 04/28/2023 in Discount Den
    With a DISCOUNT DEN ® membership you will have   exclusive   access to Frontier’s LOWEST fares guaranteed. Savings last all year long and the more you fly, the more you save! To learn more and to sign-up visit out Discount Den page ! ...

  9. How do I update my payment information on file for my memberships?

    Last Updated: 04/28/2023 in Discount Den
    Make booking flights or your Discount Den Renewals easy by keeping your payment information updated. For help updating your payment information you can follow the steps below: Go to flyfrontier.com Click Log in Enter your login inform...

  10. Why is my voucher not applying correctly for the full amount?

    Last Updated: 04/28/2023 in Vouchers
    Most vouchers cover the airfare only of a booking and do not include the taxes and fees or optional services (e.g., bags, seats).  Please check the terms and conditions associated with your voucher for more details. The red arrow below is an exam...