Updated Articles

  1. Can I bring a battery-powered wheelchair or mobility aid on the plane?

    Last Updated: 06/20/2023 in Special Services
    Federal regulations allow a lithium ion, spillable (wet cell) or non-spillable (dry cell) battery to remain installed only if it is securely attached to the mobility device, the battery housing provides protection from damage, and the terminals are ...

  2. What if I don’t want the schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be options avai...

  3. How will I know there is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    If you booked through flyfrontier.com or the Frontier Airlines mobile app, we will send you an email to let you know about any significant changes to your booking and any available options. It is important that we have your current information to co...

  4. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...

  5. I am having trouble logging into my account, what do I do?

    Last Updated: 04/28/2023 in My Account
    For help logging into your account you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. If you don't know your password, click Forgot Password .  4. Fill out an email associated with your FRONTIER Miles accoun...

  6. How do I change my password?

    Last Updated: 04/28/2023 in My Account
    For help updating your password information you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. Enter your login information 4. Click Log In 5. You will be brought to the main page 6. Click your name on ...

  7. What cities does Frontier fly to?

    Last Updated: 04/28/2023 in Airport Information
    Visit our route map to see all the amazing destinations Frontier flies!

  8. What type of aircraft does Frontier fly?

    Last Updated: 04/28/2023 in Airport Information
    We are proud to fly an all Airbus fleet. For more information of all our aircraft types and seat maps, visit our Aircraft Configurations page .  To learn more about our unique aircraft tails, visit our Plane Tails page .  ...

  9. Does Frontier have a lost and found?

    Last Updated: 04/28/2023 in Airport Information
    We do have a lost and found. To properly guide the search process, please fill out the form as accurately as possible. Although we are not liable for the replacement of the misplaced item, we will do our best to locate and reunite you with your misp...

  10. Do I need to wear a mask on the plane or in the airport?

    Last Updated: 04/28/2023 in Airport Information
    Frontier Airlines customers, crew members and other team members are no longer required to wear masks onboard Frontier aircraft.  For international travel, mask requirements remain dependent on the arrival/departure country’s regulations. Individ...