Updated Articles

  1. I need help finding my reservation

    Last Updated: 04/26/2023 in My Booking My Trip
    Finding your reservation and managing your booking is easy. Just put you last name associated with the reservation and your confirmation code in our Manage Trip tool here .  For information on how to locate your confirmation code visit our co...

  2. How do I find and add my Known Traveler Number to my reservation?

    Last Updated: 04/26/2023 in My Booking My Trip
    If you are a current member of the CBP program, your PASS ID/ KTN (Known Traveler Number) can be found on the back of your membership card. If you do not have your membership card, you can retrieve your number by logging into your Global Online En...

  3. For what services does Frontier charge a fee?

    Last Updated: 04/26/2023 in My Booking Fares & Payment
    We make optional services available for you to personalize your travel. See our Optional Services page for more information.  

  4. Can we purchase our tickets at the airport?

    Last Updated: 04/26/2023 in My Booking Fares & Payment
    You can purchase tickets at the airport.  A friendly reminder:  Some airports do not have airport agents daily available to purchase tickets. Fares and schedules are subject to change without notice. All fares are subject to the restrictions th...

  5. My voucher isn't working, what do I do?

    Last Updated: 04/26/2023 in Vouchers
    Just some reminders about vouchers and credits:   Vouchers and credits are usually valid for 90 days for booking a flight from the date they are issued. Please double check your voucher or credit email for the expiration.  Credits from a re...

  6. Can I use multiple vouchers on the same reservation?

    Last Updated: 04/26/2023 in Vouchers
    Yes you can use multiple vouchers on the same reservation. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number(s) and click Retrieve .  ...

  7. I need to be logged in to see GoWild! fares, but what if I can't remember my password?

    Last Updated: 04/24/2023 in GoWild! All-You-Can-Fly Pass
    For help logging into your account you can follow the steps below: 1. Go to flyfrontier.com 2. Click Log in 3. If you don't know your password, click Forgot Password .  4. Fill out an email or FRONTIER Miles number associated with y...

  8. Is this for real? On social media I'm seeing people book cross country and international flights for almost nothing in airfare?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    Yes. We love affordable spontaneous travel and that’s why we created the GoWild! All-You-Can-Fly Pass. After you fly, share your GoWild! travel experiences with us on social media. Thank you for being a GoWild! Pass holder - we’ll see you onboard ag...

  9. How many GoWild! Passes will be available at special introductory prices?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    A limited number of passes will be sold at special introductory pricing on a first-come, first-served basis.

  10. What happens if I need to change or cancel a ticket booked with a GoWild! Pass?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    GoWild! Pass flights become available to book and confirm the day before flight departure for domestic travel or starting 10 days before flight departure for international travel; then current change or cancel fees and policies are applicable to you...